- Pearson (Annapolis, MD)
- **Job Summary:** As Customer Program Manager (CPM), you play a crucial role in ensuring our customers achieve success with Pearson's WFS products by ... collecting, managing and analyzing data to improve customer success operational efficiency and effectiveness. Your focus will be creating strategic programs that… more
- Rocket Software (Annapolis, MD)
- … Success leader that can help build out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead a team of our Senior ... out and lead our Sr. CSM group. As the Manager , Customer Success Management, you...Retirement Savings with matching contributions** **Monthly student debt benefit program ** **Tuition Reimbursement and Certificate Reimbursement Program … more
- NASCO (Annapolis, MD)
- **Overview** Under general direction, the Customer Success Manager (CSM) role is principally responsible for overseeing the delivery of NASCO's customer ... Plan Architects and NASCO personnel. Assists the Director of Customer Success to ensure the Plan/NASCO contract...contract is followed while also meeting NASCO's and the customer 's business goals. Communicates to the manager … more
- Philips (Baltimore, MD)
- As the Customer Success Manager , you will be responsible for formulating and driving project plans, in accordance with the goals and timing, set by the ... Customer Success Lead. You will specify and...Customer Success Lead. You will specify and provide planning proposals...to participate in our comprehensive Philips Total Rewards benefits program , which includes a generous PTO, 401k (up to… more
- Cengage Group (Baltimore, MD)
- …day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ . The **Associate Manager , Customer Success ** leads a small team ... of Customer Success Consultants (CSC), while also performing many of the...location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $77,100.00 - $100,000.00… more
- Zoom (Annapolis, MD)
- We are looking for an amazing Customer Success Manager (CSM) to join our team. The ideal candidate will build strong relationships with customers ensuring ... spend, strategicaccounts Previous experience working in a Client or Customer Success role within one of these...workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options… more
- Sprinklr (MD)
- …Experience, Operational Excellence, Profitable Growth and Team & Culture. Sprinklr's Customer Success Managers (CSMs) align highly skilled expertise, thought ... ability to deliver organizational-wide impact, the CSM develops and program manages a plan to empower the customer...& skills:** + Minimum of 6 years' experience in Customer Success , Technical Account management, Technology Consulting… more
- Sedgwick Government Solutions (Bethesda, MD)
- …To support high-quality program delivery, we are looking for a Client Success Manager with a combination of healthcare and Client Service experience to ... achieving program outcomes for SGS's valuable Federal clients. **Client Success Manager Responsibilities** + Perform duties including direct account… more
- Sprinklr (MD)
- …delivery challenges, and driving alignment across Sales, Product, Implementation, Support, and Customer Success . + **Shape delivery strategy during pre-sales** , ... Sprinklr is a leading enterprise software company for all customer -facing functions. With advanced AI, Sprinklr's unified customer...long-term success . **What You'll Do:** As the ** Success Delivery Manager ** , you will lead… more
- EBSCO Information Services (Annapolis, MD)
- …global, inclusive mission. Join us to help make an impact. **Your Opportunity** The Customer Success Manager (CSM) partners with EBSCO's Clinical Decisions ... value for the customer . **What You'll Do** Primary contact and project manager for key clients post sales adoption. Monitor product usage against key performance… more
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