• Help Desk Support Analyst…

    Link Solutions Inc (Frederick, MD)
    …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Support Analyst (Senior-Level) to join our team in support ... DoD Security Clearance + Non-remote (relocation incentive available) The Help Desk Support Analyst will...and related peripherals. They will work as part of Tier 1 and 2 service teams to ensure a… more
    Link Solutions Inc (07/04/25)
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  • IT Help Desk Technician

    TAD PGS, Inc. (Laurel, MD)
    We have an outstanding Contract position for anIT Help Desk Technicianto join a leading Company located inLaurel, MD. **Work location 100% onsite in Laurel, MD ... obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help ...work experience + Must have at least 5 years Tier 2 IT Technical support experience + Must be… more
    TAD PGS, Inc. (06/25/25)
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  • Tier I Call Center Support Agent

    TekSynap (Silver Spring, MD)
    …must commit to being fully certified within 30 days of hire.) **Overview** We are seeking a Help Desk Analyst to join our team supporting the FDA IT BPA in ... routine hardware and software issues. + Research questions using the FDA Help Desk Knowledge Base, the FDA Intranet, and other available information resources. +… more
    TekSynap (07/18/25)
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  • Technical Support Analyst

    CAI (Annapolis, MD)
    …**What You'll Do** + Offer 2nd tier technical support for the OIT Help Desk within the Public Safety team, including Police, Fire, Sheriff, and Detention ... **Worksite Flexibility** Hybrid **Job Summary** As a Technical Support Analyst , you will assist our client with a long-term...for desktops, laptops, tablets, and peripheral devices, and resolve help desk tickets + Assist in creating… more
    CAI (07/16/25)
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  • Business Systems Analyst

    CACI International (Annapolis Junction, MD)
    …lower level employees * Provides advice, guidance, and direction to other technical help desk technicians with complicated user questions or requests Interacts ... Business Systems Analyst Job Category: Information Technology Time Type: Full...complicated user questions * Escalate complex system questions to Tier II & III Support and appropriate Government stakeholders… more
    CACI International (07/08/25)
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  • Data Protection Analyst (Backups)

    Lincoln Financial (Annapolis, MD)
    …all work activity in the organizations problem tracking system. This includes Tier II incident and problem management executing within our ServiceNow incident, ... and capacity management. This includes working directly with the IT Service Desk , infrastructure, and business support teams to validate, confirm and assess data… more
    Lincoln Financial (06/07/25)
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  • Sr. IT Technician

    SAIC (Germantown, MD)
    …We are currently seeking a motivated, career and customer service-oriented Sr. Tier II Help Desk Analyst to begin an exciting and challenging career with ... SAIC. In this role you are responsible for installing, configuring, and maintaining operating system workstations and servers, including web servers, in support of business processing requirements. You will perform software installations and upgrades to… more
    SAIC (04/24/25)
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  • IT Walk-Up Technician

    TAD PGS, Inc. (Laurel, MD)
    …and mobile device issues, and performing account administration tasks in a fast-paced walk-up help desk . + You will research, analyze, and diagnose problems with ... We are seeking an IT Walk-up Support Technician to help us support the information technology needs of the...: + At least 5 years of a relevant Tier 2 IT-related Support work experience. + Must be… more
    TAD PGS, Inc. (06/25/25)
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