• Help Desk Lead

    DRT Strategies, Inc. (Silver Spring, MD)
    …that its electronic submission platforms remain effective and secure. Job Summary: The Help Desk Lead oversees multi-queue electronic submission support ... of new standards (like updates to electronic submission formats), deliver ongoing help desk and training services, and assist with daily operations.… more
    DRT Strategies, Inc. (08/09/25)
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  • Senior O&M Lead

    DRT Strategies, Inc. (Silver Spring, MD)
    …Monitor performance against service level agreements (SLAs), generate operational metrics, and report on help desk activity. + Lead and mentor support staff ... of new standards (like updates to electronic submission formats), deliver ongoing help desk and training services, and assist with daily operations.… more
    DRT Strategies, Inc. (08/09/25)
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  • Service Desk Technician - Intermediate

    Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
    …VDIs, and other peripherals. + Troubleshoot issues that cannot be resolved by Tier 1 help desk staff. + Simulate and recreate user issues to determine root cause ... + Work under the direction of the local Service Desk Lead as part of an integrated...3 to 5 years in IT support or related help desk environments * Education: High School… more
    Black Bear Technology Solutions, LLC (08/23/25)
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  • Deal Desk & Strategy - Senior Manager…

    Zoom (Annapolis, MD)
    What you can expect In this role, you will lead and mentor a team of Deal Desk analysts and senior analysts. You will partner with Sales leaders and business ... and Zoom's business goals. About the Team The Deal Desk team at Zoom is a central part of...offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial… more
    Zoom (09/09/25)
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  • Senior Manager, Site IT Lead

    Gilead Sciences, Inc. (Frederick, MD)
    …Network connectivity and servers * Provide local support for on-site desktop, A/V, Help desk , Lab computers, label printers, handheld mobile devices, scanners, ... we make even bigger advances in cancer therapies, and help shape where our business and medical science goes...are seeking a highly motivated **Senior Manager, Site IT Lead ** to join our growing team in Frederick, MD.… more
    Gilead Sciences, Inc. (08/25/25)
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  • Air Toxics Environmental Analytical Laboratory…

    Serco (MD)
    …where you could make an impact every day as an Environmental Laboratory Lead Chemist. This is an exciting opportunity leading an environmental laboratory testing and ... support team. The Lead Chemist will assist with the performance of established...the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while… more
    Serco (08/14/25)
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  • Environmental Inorganic Data Validation…

    Serco (MD)
    …make an impact every day as an environmental Inorganic data validation lead . This is an exciting opportunity leading an environmental laboratory data validation ... team. The Data Validation / Quality Assurance Lead will assist with the quality assurance, quality control,...the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while… more
    Serco (08/14/25)
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  • IT Customer Support Supervisor - Service One

    Perdue Farms, Inc. (Salisbury, MD)
    …to helping our team members thrive. **That's Perdue.** **Summary** The Service One Service Desk is the first point of contact for all users of IT services. The ... hands-on role that is responsible for supervising the Service Desk team and performing Team Leadership duties focused on...Problem Management and/or Change Management processes. They will also help to support & administer the ITSM system. This… more
    Perdue Farms, Inc. (08/14/25)
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  • Concierge

    Sunrise Senior Living (Silver Spring, MD)
    …Sunrise Senior Living. + Assist the DOS with Customer Relationship Management lead tracking database entry, if applicable. + Perform other administrative duties ... pertaining to the resident move-in process. **Front Desk and Bistro Areas** + Keep desk ...ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and… more
    Sunrise Senior Living (09/10/25)
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  • Associate Team Leader

    H&R Block (Hagerstown, MD)
    …escalation to the Multi-Unit Team Leader and District General Manager as necessary + Lead the office from the front desk , providing phone coverage and engaging ... people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and...how we work, how we serve, and how we lead in our industry. At H&R Block, we're curious,… more
    H&R Block (09/10/25)
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