- COMSO, Inc (Fort Meade, MD)
- Help Desk Level 0 (PIPELINE) - TS/SCI w/ Polygraph FORT MEADE, MD (http://maps.google.com/maps?q=FORT+MEADE+MD+USA+20755) Description COMSO, Inc. is a ... Baltimore Sun Media Group. Currently, we are seeking aHelp Desk Level 0 (Pipeline)to join...week, 10 hour a day Shift (0600 - 2200) Help Desk support as defined by first… more
- DCCA (Fort Meade, MD)
- …of a team that has a people first mentality and a dedication to excellence. The Level 0 Help Desk Specialist shall possess the following capabilities: ... Help Desk Specialist 0 ... Help Desk Specialist 0 Location Fort Meade,.... Utilize work aids to resolve tickets at lowest level of support. . Receive, triage and route tickets… more
- Orion Consortium (Annapolis Junction, MD)
- …ServiceNow Ticketing System Certification: CompTIA A+, CompTIA Network+ or higher level certification required within 6 months of start date. Education/Experience: ... HS or GED plus 5 Years (or) Bachelors plus 0 Years Position requires a TS/SCI. Powered by JazzHR more
- Marriott (Bethesda, MD)
- …email or chat to customer inquiries per department policy. + Creates and updates Help Desk incident or service tickets as defined by department procedures and ... service and follow-up for all customers who contact the Help Desk . + Maintains, reviews and complies...Management database to ensure a positive customer experience and Level 1 agent effectiveness. + Escalates issues, as needed,… more
- Huntington Ingalls Industries (Annapolis Junction, MD)
- …on-demand access by Government and Contractor leadership, while using the metrics to analyze help desk performance and identify problem areas. + Acts as the ... Requisition Number: 23134 Required Travel: 0 - 10% Employment Type: Full Time/Salaried/Exempt Anticipated Salary Range: $112,625.00 - $160,892.00 Security Clearance:… more
- DCCA (Fort Meade, MD)
- System Administrator Level 0 Location Fort Meade, MD Job Code 2379 # of Openings 1 Apply Now ... benefits package. Visit our website at: www.dcca.com System Administrator Level 0 Candidate must have an active...and maintenance of IT systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution… more
- Synergy ECP (Annapolis Junction, MD)
- …to established schedules + Performs first- and/or second- level problem determination (first level is help desk ) + Interfaces with users and/or network ... Telecommunications Network Engineer 0 Annapolis Junction, MD (http://maps.google.com/maps?q=Annapolis+Junction+MD+USA) Description Synergy ECP is looking for a… more
- Orion Consortium (Columbia, MD)
- …to established schedules. Performs first- and/or second- level problem determination (first level is help desk ). Interfaces with users and/or network ... Experience with Taclanes/KG-175, etc. Experience with MPLS, BGP, VPNs, etc. An IAT level II baseline certification as defined by DoD 8570.01-M is required. Required… more
- Leidos (Baltimore, MD)
- …projects in a fast-paced environment. **Preferred Qualifications.** + Experience supporting an IT help desk /service desk with knowledge content or other ... More specifically, the position supports the CMS Enterprise Service Desk by working with their knowledge base of Tier...as well as maintaining a collection of self-service (Tier 0 ) articles for end users. While the position and… more
- Imagine One Technology & Management (Lexington Park, MD)
- …(SME) in Microsoft cloud and endpoint security systems + Experienced with Help Desk operations and Information Technology Service Management (ITSM) systems ... compliance solutions for NIST 800-171 rev 2 / CMMC 2. 0 level 2, ISO 27001:2022 + Ability...an accredited University and 10+ years of experience providing help desk support **_OR_** + Comparable experience… more