- TEKsystems (Odenton, MD)
- …Level II certification + TS/SCI clearance + Fully on-site Top Skills Help desk support , Customer service , Technical support , Troubleshooting, Help ... for PC, server, mainframe applications and hardware. -Handles problem that the first-tier of help desk support is unable to resolve. -May interact with… more
- Montage Marketing Group (MD)
- …Experience with federal government contracts preferred. + Experience leading help desk , support desk , or other customer service call center or IT ... Exempt Salary: $75,000-$85,000 Annually Are you a seasoned Customer Service Help Desk Manager looking...for challenging customer inquiries. + Hold support desk agents accountable for delivering exceptional customer service… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Required:** None **Job Family:** Help Desk **Skills:** Customer Service , Help Desk Support ,Troubleshooting **Certifications:** Security+, CE - ... + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician MIDS: 2200-0600 Transform technology into opportunity as… more
- General Dynamics Information Technology (Annapolis, MD)
- …Required:** None **Job Family:** Help Desk **Skills:** Customer Service , Help Desk Support ,Troubleshooting **Certifications:** Security+, CE - ... 3 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician - SWINGS- 1400 to 2200 Transform technology into… more
- Montage Marketing Group (MD)
- …Citizenship + Ability to obtain Public Trust Responsibilities Help Desk Service Delivery + Serve as the first-line support for all public grant ... you! Montage is looking for a full-time Operations Center Help Desk Agent to support ...knowledge-related questions, and referring grant applicants to the IT service desk for any technical issues. Adhering… more
- Link Solutions Inc (Frederick, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Support Analyst (Senior-Level) to join our team in ... DoD Security Clearance + Non-remote (relocation incentive available) The Help Desk Support Analyst will...GSEC, SSCP, etc.). + 5-7 years experience within a Help / Service Desk environment. + Experience… more
- COMSO, Inc (Fort Meade, MD)
- …. + Work with a small team providing service availability monitoring and help desk support for internet-like collaboration services hosted on a ... week, 10 hour a day Shift (0600 - 2200) Help Desk support as defined...and status monitoring, and taking appropriate measures when a service outage occurs. Utilize SOPs to perform basic troubleshooting… more
- Koniag Government Services (Woodlawn, MD)
- …**Other details** + Job Family Client Techncial Support and Training + Job Function Help Desk Support Tech + Pay Type Hourly + Woodlawn, MD, USA ... Government Services Company, is seeking an experienced **Information Technology Help Desk Technician** to support ...to resolve an issue are completely documented in the service tickets. **Work Experience, Knowledge, Skills & Abilities:** +… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- …of the local Service Desk Lead as part of an integrated service desk and end-user support team. Required Qualifications: * Experience: Minimum of ... Service Desk Technician - Intermediate Clearance...3 to 5 years in IT support or related help desk ...5 years in IT support or related help desk environments * Education: High School… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- Service Desk Incident Manager Clearance Required: Secret...Qualifications: * Experience: Minimum of 5 years in IT support or help desk operations * ... Clearance Locations: Aberdeen Proving Grounds (Onsite) Position Overview: The Service Desk Incident Manager oversees the processing and resolution of service … more
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