- General Dynamics Information Technology (Aberdeen, MD)
- …7 + years of related experience **US Citizenship Required:** Yes **Job Description:** ** Help Desk Support Service Specialist - Intermediate** ... **- TS/SCI** **required** Transform technology into opportunity as a ** Help Desk Support Service Specialist - Intermediate** with GDIT. A career in… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service ,Remote Support ,Troubleshooting **Certifications:** ... 2 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician III Transform technology into opportunity as a … more
- Leidos (Edgewood, MD)
- …support an End User Customer Support program. In this mission we provide Tier 1 Help Desk Support .All support is provided via phone, and the ... Responsibilities:** + Receive, manage and respond to Help Desk calls supporting the current contract + ProvidesHelp/ Service Desk support to end users… more
- Marriott (Bethesda, MD)
- …via email or chat to customer inquiries per department policy. + Creates and updates Help Desk incident or service tickets as defined by department ... support experience for the user community. The Support Desk operates 24X7 and candidates must... and follow-up for all customers who contact the Help Desk . + Maintains, reviews and complies… more
- CACI International (Forest Heights, MD)
- Tier 1 Help Desk Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage ... * **The Opportunity:** CACI is seeking a Tier 1 Help Desk Specialist to join our Team...background to guide troubleshooting and incident management for VIP support + Demonstrate sound customer service and… more
- Link Solutions Inc (Frederick, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Support Analyst (Senior-Level) to join our team in ... DoD Security Clearance + Non-remote (relocation incentive available) The Help Desk Support Analyst will...GSEC, SSCP, etc.). + 5-7 years experience within a Help / Service Desk environment. + Experience… more
- Link Solutions Inc (Frederick, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Support Analyst to join our team in support ... DoD Security Clearance + Non-remote (relocation incentive available) The Help Desk Support Analyst will...GSEC, SSCP, etc.). + 1-2 years experience in a service desk environment. + Experience with remote… more
- Leidos (Edgewood, MD)
- …more difficult issues + Track obsolescence of hardware and software use in the system + Provides Help / Service Desk support to end users on a variety of ... this mission we provide Tier 1, 2, and 3 Help Desk Support , system operational...+ Good written and oral communication skills. + Strong customer- service skills and a high degree of professionalism. **You… more
- Leidos (Baltimore, MD)
- …skills with the ability to exercise mature judgment. + Experience with help desk tools such as Micro Focus Service Manager, Jira, or ServiceNow. + Strong ... The Digital Modernization Sector has an opening for a ** Help Desk Technician / Junior Developer** to...and Change Management disciplines. + Prior experience as a service desk analyst, troubleshooting and resolving technical… more
- COMSO, Inc (Fort Meade, MD)
- …. + Work with a small team providing service availability monitoring and help desk support for internet-like collaboration services hosted on a ... week, 10 hour a day Shift (0600 - 2200) Help Desk support as defined...and status monitoring, and taking appropriate measures when a service outage occurs. Utilize SOPs to perform basic troubleshooting… more