- Link Solutions Inc (St. Mary's County, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking an IT Service Management ( ITSM ) Technical Lead to join our ... Citizen + DoD Secret Clearance required + Non-remote (relocation incentive available) Our IT Service Management ( ITSM ) Technical Lead will serve as the… more
- CACI International (Forest Heights, MD)
- …CACI is seeking an ITSM /CMMI Process Lead to drive the adoption and enhancement of IT Service Management ( ITSM ) processes across all various IT ... framework of the CMMI to systematically improve, designing and implementing IT Service Management ( ITSM ) processes, conducting maturity assessments,… more
- Cecil College (North East, MD)
- …infrastructure modernization efforts, oversees vendor-managed network and communications services, and champions IT Service Management ( ITSM ) practices ... and execution of infrastructure modernization and lifecycle projects. Service Desk & IT Service Management ( ITSM ) * Provide leadership for the IT… more
- Teleperformance USA (MD)
- …**We are seeking an experienced and dynamic Solution Consultant to support our ServiceNow ITSM ( IT Service Management ), CRM (Customer Relationship ... Management ), and ITOM ( IT Operations Management ) offerings. In this role,...client needs and propose tailored solutions using the ServiceNow ITSM , CSM, and ITOM platforms.** + **Conduct compelling product… more
- Link Solutions Inc (St. Mary's County, MD)
- …available) Our Service Desk Tools Project Manager will serve as the project lead for IT Service Management ( ITSM ) tools. You will be responsible for ... security. Responsibilities: + Provide program and project oversight for ITSM -related efforts, including planning, scheduling, and resource allocation. +...+ Must have at least 10 years of relevant IT Service Management configuration and… more
- CGI Technologies and Solutions, Inc. (Baltimore, MD)
- …planning and delivery of ServiceNow enhancements and enterprise initiatives across areas such as IT Service Management ( ITSM ), Enterprise Architect (EA), ... IT Asset Management (ITAM), Strategic Portfolio Management (SPM) . Facilitate Agile ceremonies including backlog grooming, sprint planning, stand-ups, demos,… more
- CompuCom (Annapolis, MD)
- …will bring deep expertise in ServiceNow Architecture and Integration with a strong focus on ** IT Service Management ( ITSM )** and ** IT Operations ... role will be instrumental in designing scalable and efficient solutions that drive IT operations, automation, and service delivery across the enterprise. The… more
- Leidos (Camp Springs, MD)
- …in enterprise Information Technology ( IT ) Change Management , metrics and reporting, IT Service Management ( ITSM ) process management , or ... other relevant experience required with strong skills in the use of Service Management tools, such as ServiceNow or Remedy. + ITIL certification required or the… more
- Link Solutions Inc (St. Mary's County, MD)
- …lead for analytics and reporting functions supporting the Enterprise Service Desk (ESD) IT Service Management ( ITSM ) system. You will provide ... maintenance of dashboards, reports, and data visualizations to track ITSM performance, Service Level Agreements (SLAs), and...least 10 years of relevant analytics, metrics, reporting, and IT Service Management experience. Preferred:… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …while minimizing downtime. Preferred: + Experience with knowledge management tools and IT service management ( ITSM ) platforms (eg, ServiceNow, ... or two (2+) additional years of relevant experience working in knowledge management , IT documentation, service delivery, or similar support functions. + IAT… more
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