- The Hartford (MD)
- …experience and comfort with negotiating and overcoming objections + Current or prior call center experience preferred + Ability to adapt and thrive in a fast-paced ... environment, handling an average of 30-40 inbound calls per day. + Capability to maintain all state licenses and terminate prior carrier relationships as applicable.… more
- Sysco (Pocomoke City, MD)
- …SUMMARY** This position ensures professional, accurate and timely processing of will- call orders. Tha **JOB SUMMARY** This position ensures professional, accurate ... and timely processing of will- call orders. This role is customer-facing at the will- call desk and handles the transactional side of the will call process.… more
- CenterWell (Annapolis, MD)
- …(speak) + A minimum of one (1) year of previous experience working in an inbound customer service call center. + High school diploma or equivalent + Ability ... part of our caring community and help us put health first** The Inbound Contacts Representative represents the company by addressing incoming telephone, digital, or… more
- Washington Suburban Sanitary Commission (WSSC) (Laurel, MD)
- …(or equivalent) + 2+ years of customer service experience + 1+ year of inbound call center experience Additional Requirements + Successfully complete a 6 month ... emergency personnel to report to work Preferences + Bachelor's degree + Inbound Call Center experience + Ability to speak and translate Spanish or French… more
- American Pest (Fulton, MD)
- …die based on how well it treats its customers so this fast-paced, high-volume, inbound call center is an incredibly important component of the continued success ... of American Pest. That call center needs to be staffed with the most...positively on the company. You'll be responsible for answering inbound customer inquiries via telephone and email with the… more
- CVS Health (Annapolis, MD)
- …Guidelines. **Required Qualifications** Demonstrated leadership abilities. Experience with inbound call center operations. **Preferred Qualifications** - ... - Develops, motivates, evaluates and coaches staff on work procedures, proper call handling and teamwork delivering excellent customer service. Is visible and… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- Responsible for routine/basic inbound call , outbound call , email, and web chat services, as well as back-office services. Performs services focused on ... processing and identifying and resolving processing issues. + Supports inbound calling, outbound calling, email, web chat and outreach...communication will require a manual process to link the call to the open case. All cases shall be… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- Responsible for intermediate level inbound call , outbound call , email and web chat services, as well as back-office services. Applies skills and experience ... to show a focus on customer satisfaction and adherence to established Service Level Agreements (SLAs). + Maintains end-to-end responsibility for customer's support needs providing timely, reliable, and courteous service. + Provides monitoring support and… more
- Cardinal Health (Annapolis, MD)
- …timely service as a representative of Cardinal Health at-Home + Support an inbound call queue, providing assistance in placing orders, searching products, ... processing returns, responding to order inquiries, providing delivery updates, and answering questions + Process orders for distribution centers and internal customers in accordance to scheduling, demand planning and inventory + Provide problem resolution for… more
- Robert Half Office Team (Silver Spring, MD)
- …and organized reception area to uphold a detail-oriented environment. * Assist with inbound call inquiries, directing them to the appropriate departments or ... personnel. * Collaborate with staff to support daily office functions and workflow. * Ensure confidentiality and a high level of care in all interactions and communications. Requirements * Previous experience in receptionist or front desk roles is required. *… more