• OSC Lead

    Insight Global (Beltsville, MD)
    …- Serve as the primary point of contact for the federal client for all OSC issues. - Ensure all requests are logged, prioritized, and resolved within the SLA. - ... to user requests. - Develop strategies for improving your OSC performance and customer satisfaction. - Communicate effectively with...resolution time, ticket volume). - Maintain and manage the OSC tools, software, and ticketing systems. We are a… more
    Insight Global (07/21/25)
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  • Project Manager (Section 508)

    TestPros (MD)
    …projects, and may have a current Project Management Professional (PMP) certification. The lead /team lead , or project manager will manage the performance of ... ensure 508 compliance. Remediate documents with the time specified by the OD and OSC Project Manager (PM). Document that the documents fully passes the HHS and FDA… more
    TestPros (07/16/25)
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