- ABBTECH Professional Resources, Inc. (Annapolis, MD)
- Hello! ABBTECH Professional Resources and our partner Dell is seeking a technician to help with Tier 1 support remotely in the US. You must know your way ... tickets. You will mainly be the first level of support for Microsoft Applications and Windows Issues. Ability to...and delegate tickets to the correct department or to Tier 2-3. If you or someone you know is… more
- GovCIO (Annapolis, MD)
- …(VA). The Help Desk Analyst supports the IAM Operations and Maintenance team by providing Tier 3 Help Desk and troubleshooting support to end users of the ... /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/6798/ tier -3-data-quality-help-desk-analyst-%28remote%29/job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834385473) **Location** _US-Remote_ **ID** _2025-6798_… more
- Wolters Kluwer (Hagerstown, MD)
- …You will enhance the customer experience by addressing technical issues and providing support . Your role will involve a mix of operational and administrative tasks, ... thinking + Software testing to identify bugs and potential fixes + Assume remote control over customers' computers when necessary to resolve problems + Escalate… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- **General Summary** Provides remote Tier 1 technical end user support to an enterprise of roughly 4500 users in a Microsoft Windows environment. Work on ... an enterprise environment. **Job Responsibilities** + Provide front line support for IT systems and software, fielding telephone calls,...3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. + Possess a… more
- Ryder System (Annapolis, MD)
- …Provide training, mentorship, guidance, support , and performance feedback to direct reports ( Tier 1 Call Center Representatives and Tier 2 Functional ... AM - 8-00 PM EST **Essential Functions** + Develop and implement operational support policy, procedures, and technology programs to support contact center… more
- Anywhere Real Estate (Baltimore, MD)
- …consumers in addition to the partnership of a certified real estate agent and support from our concierge team. This position will report into the VP, Operations & ... and delivery of scalable, insight-driven reporting and analytics to support Anywhere Lead's operations & customer insights. + Lead...transactions of their life by providing access to a top- tier affiliated agent from one of Anywhere's owned and… more
- Anywhere Real Estate (Baltimore, MD)
- …by supporting a dedicated Book of Business, many of which are high-expectation, top- tier organizations + Lead Field support of Franchise Sales in identified ... impactful and prescriptive alignment and application of internal brand resources and support throughout the Book of Business + Leading complex client consulting… more
- Anywhere Real Estate (Baltimore, MD)
- …engagement by offering a relationship-driven partnership with certified real estate agents, support from our dedicated coordinator team, and added cash back benefits ... of the largest financial transactions of their life by providing access to a top- tier affiliated agent from one of Anywhere's owned and franchise brands as well as,… more
- COMSO, Inc (Fort Meade, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 (Help Desk) and Tier 2 and Tier ... of configuration and operation of IT systems + Provide Tier 1 (Help Desk) problem identification, diagnosis...mission islands, Trusted Thin Client, and enhanced VDI (eg, remote GPU and memory scaling). + Support … more
- Orion Consortium (Columbia, MD)
- DESCRIPTION The Hardware Technician provides Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and ... Operations Team, including the use of ticketing systems and documentation Support network upgrade projects or initiatives Support end-user connectivity… more