- SOS International LLC (Fort Meade, MD)
- …Duties Assists users via phone and field support in a wide range of computer issues. Installs, upgrades, and maintains desktop and portable computer hardware, ... software, printers, and peripherals. Troubleshoots and resolves complex technical problems. Enters and updates tickets into the automated trouble ticketing system; tracks trends andrecommends corrective actions; and ensures compliance with applicable security… more
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