- Washington Metropolitan Area Transit Authority (New Carrollton, MD)
- …Agency of the Year? WMATA's Department of Facilities is seeking a dynamic Senior Quality Assurance Manager to establish and lead enterprise-wide quality programs ... Sr. Manager Infrastructure Quality Assurance Job ID: 250863 Location:...and data-driven performance assessments that enhance safety, efficiency, and customer satisfaction. The ideal candidate is adept at mentoring… more
- Hilton (Annapolis, MD)
- …Care Team that is revolutionizing human hospitality in a digital world\. As Senior Manager on the Customer Excellence Team, you will strive to provide ... guest with whom you interact\. Reporting to the Director Customer Excellence , you will work across multiple...Reservations and Customer Care \(HRCC\) organization\. The Senior Manager will collaborate with other project… more
- Philips (Baltimore, MD)
- ** Senior Customer Project Manager ** The Senior Customer Project Manager is responsible for leading and delivering complex, enterprise-wide ... and quality standards. This role manages cross-functional teams, drives operational excellence , and ensures successful integration of products and solutions across… more
- Cornerstone onDemand (Baltimore, MD)
- **About the Role:** As a Senior Customer Support Manager , you will lead a high-performing team responsible for delivering "white-glove," proactive support ... enterprise SaaS customers. Your emphasis will be on operational excellence , leveraging advanced customer support tools and...will be on operational excellence , leveraging advanced customer support tools and data analysis to drive strategic… more
- Coinbase (Annapolis, MD)
- …and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which ... teams to leverage LLMs, workflow automation, and predictive systems that enhance customer interactions. * Drive operational excellence through effective incident… more
- Navient (Annapolis, MD)
- …about our mission, read more below, and let's build something great together! **The Senior Lifecycle Marketing Manager position will report to the Director of ... Performance Marketing.** **As the Senior Lifecycle Marketing Manager , you will:** +...lifecycle marketing through new channels and capabilities. + Own customer journey development, including strategy, creative briefing, audience segmentation,… more
- CBRE (Annapolis, MD)
- Senior Transaction Manager Job ID 246578 Posted 12-Nov-2025 Service line Advisory Segment Role type Full-time Areas of Interest Transaction Management ... States of America **About the Role:** As a CBRE Senior Transaction Manager , you will be responsible...different point of view. + Impact the achievement of customer , operational, project, or service objectives across multi-discipline teams.… more
- Ricoh Americas Corporation (Baltimore, MD)
- ** Senior Services Operations Manager , Managed Services-Legal** **Overview** The Senior Services Operations Manager serves as the primary operational ... concept through account management and retention. Responsibilities include proactive customer communication, P&L reconciliation, strategic implementation, employee relations, and… more
- The US Pharmacopeial Convention (USP) (Rockville, MD)
- …PA, WV, CA, MI, IL, KS, FL, NC, or MN._** **Brief Job Overview** The Senior OEM Partnerships Manager , Scientific Instruments & QC is a key individual contributor ... and food ingredients. At USP, we believe that scientific excellence is driven by a commitment to fairness, integrity,...will be 100% remote. The position reports to the Senior Business Development Manager , in the Digital… more
- Stanley Black and Decker (Towson, MD)
- …excellence . Be part of a legacy-and help us build what's next. The Global Brand Senior Manager will play a pivotal role in shaping and assisting in executing ... purpose and integrity. People with a relentless pursuit of excellence . People who care about making things better For...landscapes, and consumer insights across regions. The Global Brand Senior Manager will influence and align regional… more
