- Hilton (Annapolis, MD)
- …Care Team that is revolutionizing human hospitality in a digital world\. As Senior Manager on the Customer Excellence Team, you will strive to provide ... level and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Senior Manager Customer Excellence \(Contact Center\)_ **Location:**… more
- Otsuka America Pharmaceutical Inc. (Annapolis, MD)
- The Senior Manager , Centers of Excellence (CoEs) is responsible for establishing, leading, and optimizing one or more prioritized CoEs within the Global ... performance metrics and dashboards to support continuous improvement and operational excellence . The ideal candidate will have strong global collaboration skills and… more
- NTT America, Inc. (Annapolis, MD)
- …Your Potential: Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The ** Senior Customer Success Manager ** is a skilled individual contributor ... responsible for supporting the success of important customer accounts, with a focus on operational ...with a focus on operational excellence and customer satisfaction. In this role, the Senior … more
- Coinbase (Annapolis, MD)
- …and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which ... teams to leverage LLMs, workflow automation, and predictive systems that enhance customer interactions. * Drive operational excellence through effective incident… more
- Ricoh Americas Corporation (Baltimore, MD)
- ** Senior Services Operations Manager , Managed Services-Legal** **Overview** The Senior Services Operations Manager serves as the primary operational ... concept through account management and retention. Responsibilities include proactive customer communication, P&L reconciliation, strategic implementation, employee relations, and… more
- The US Pharmacopeial Convention (USP) (Rockville, MD)
- …PA, WV, CA, MI, IL, KS, FL, NC, or MN._** **Brief Job Overview** The Senior OEM Partnerships Manager , Scientific Instruments & QC is a key individual contributor ... and food ingredients. At USP, we believe that scientific excellence is driven by a commitment to fairness, integrity,...will be 100% remote. The position reports to the Senior Business Development Manager , in the Digital… more
- CBRE (Annapolis, MD)
- Senior Transaction Manager Job ID 252973 Posted 19-Dec-2025 Service line Advisory Segment Role type Full-time Areas of Interest Transaction Management ... States of America **About the Role:** As a CBRE Senior Transaction Manager , you will be responsible...different point of view. + Impact the achievement of customer , operational, project, or service objectives across multi-discipline teams.… more
- Oracle (Annapolis, MD)
- **Job Description** As a Senior Principal Technical Program Manager on the Oracle Cloud Infrastructure Multicloud team, you will own the execution of OCI ... 4. Ensure product and service release quality is consistent with Oracle customer experience and operational excellence standards. 5. Ensure resource requirements… more
- Capital One (Annapolis, MD)
- Senior Manager , Digital Content Strategy & Organic Growth - Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has ... engage with our data and cloud solutions. As the Senior Manager , Digital Content Strategy & Organic...and compelling for humans. You will blend on-site content excellence with off-site visibility strategies to drive high-intent, qualified… more
- Marriott (Bethesda, MD)
- …Date:** 01/06/2026 **JOB SUMMARY** Reporting to the Sr. Director, Loyalty Program Risk, the Senior Manager will serve as a leader within the broader Loyalty ... growing list of external partners including airlines, bank partners and online commerce. The Senior Manager will serve as a subject matter expert on fraud risks… more