- NTT America, Inc. (Annapolis, MD)
- …Your Potential: Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The ** Service Delivery Manager (SDM)** is responsible for coordinating a team ... with support (client or supplier) experience 1. 3+ years of Service Delivery , Account Management, or Project Management experience 2. Experience engaging with… more
- SHI (Annapolis, MD)
- …you need to thrive - in our offices or yours.** **Job Summary** The Service Delivery Manager supports our Managed Services Expert Support customers. ... The Service Delivery Manager is responsible for the day-to-day management of customer service delivery and ensuring a high level of customer… more
- Sedgwick (Annapolis, MD)
- …Place to Work(R) Fortune Best Workplaces in Financial Services & Insurance (Remote) Manager Global Service Delivery Operations - Casualty Claims **PRIMARY ... PURPOSE** **:** Manages the global service delivery partnership, which operates as an extension of Sedgwick's services. Oversees service quality,… more
- Cornerstone onDemand (Baltimore, MD)
- …+ Consideration for privacy and security obligations **Cornerstone Delivery Success Manager Core Skills:** ** Service Delivery Expertise:** + Deep ... **Summary:** The Delivery Success Manager (DSM) is responsible...act as a central point of contact and advocate service delivery excellence, working closely with customers,… more
- STG International (Rockville, MD)
- …run utilization reports; evaluation/ notification/review of population changes with per capita manager ( service delivery manager ) and finance ... charges for per capitated agreements and validate funds availability for all service areas, respond to general customer services inquiries, assist account executives… more
- STG International (Rockville, MD)
- …run utilization reports; evaluation/ notification/review of population changes with per capita manager ( service delivery manager ) and finance ... charges for per capitated agreements and validate funds availability for all service areas, respond to general customer services inquiries, assist account executives… more
- Ensono (Annapolis, MD)
- …operational excellence **Key Areas of Focus for this Role** + Collaborate with the Service Delivery Manager to identify and capture MF operational trends, ... + Knowledge of DR planning and execution + Experience with client facing and Service Delivery communication acumen. + Experience with on-boarding new clients in… more
- Towne Park (Bethesda, MD)
- …on all shifts + Efficiently allocates labor resources to support service delivery + Works with the Area/District Manager and Human Resources to forecast ... millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a… more
- Link Solutions Inc (Adelphi, MD)
- …with DoD standards and best business practices to drive process improvement and service delivery performance. Become an integral part of a professionally diverse ... for Services and Development. Link Solutions is seeking a Service Desk Incident Manager to join our...Implement and enforce metrics-driven processes to improve efficiency and service delivery . + Identify and analyze incident… more
- Bridgestone Americas (Bel Air, MD)
- …ie glasses, eye wash stations, first aid kits, etc. + Oversees the Customer Service Delivery System (CSDS) and Quality Assurance Program in the Service ... and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place...employees, determining qualifications for open positions and assists Store Manager on final employment decisions. + Supervises the work… more