- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …roughly 4500 users in a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate user incidents and requests. Analyze, ... directed. **Minimum Qualifications** + 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. + Possess a working knowledge and progressive… more
- Vexterra Group (Bethesda, MD)
- …Docker, Jenkins, Ansible, Salt, etc. * Knowledge of Atlassian software such as JIRA, JIRA Service Desk , Confluence, Bitbucket, HipChat, etc. * DoD 8570 IAT II ... include physical and virtualized environments * Set up administrator and service accounts, maintain system documentation, tune system performance, install system… more