• Bilingual Service Desk…

    CAI (Annapolis, MD)
    Bilingual Service Desk Analyst (German/English) **Req number:** R6223 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is a ... in bringing neurodiversity to the enterprise. **Job Summary** As a Bilingual Service Desk Analyst , you will be responsible for receiving requests from… more
    CAI (09/20/25)
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  • Service Desk Analyst - SME…

    GovCIO (Annapolis, MD)
    **Overview** GovCIO is currently hiring for a Service Desk Analyst - Team Lead to provide first-line technical support to the organization's end-users to ... resolve issues related to IT hardware and software. The service desk analyst team lead monitors service delivery activities to ensure service level… more
    GovCIO (09/20/25)
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  • Service Desk Analyst

    BigBear.ai (Columbia, MD)
    Overview BigBear.ai is seeking a Service Desk Analyst to resolve technical issues and provide prompt solutions to ensure smooth operations and customer ... + Experience with JIRA ticketing process and reporting capabilities or similiar service desk software What we'd like you to have + Basic understanding of… more
    BigBear.ai (08/01/25)
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  • Service Desk Analyst

    TEKsystems (Halethorpe, MD)
    …diagnosing, and resolving end user calls in a single point of contact help desk environment, and providing assistance to other members of the team. This work must ... be documented in a detailed manner in a ticketing tool (ServiceNow). An average call lasts approximately 6 minutes; the first call resolution rate goal is 80%. The most common calls are listed below: 1. Microsoft Outlook 2. Active Directory Fileshares 3. VPN… more
    TEKsystems (09/19/25)
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  • Information Systems Security Officer (ISSO)

    Athenix Solutions Group, LLC (Annapolis Junction, MD)
    …System Security Engineer (ISSE), Information Technology (IT) Service Desk , Computer Network Defense (CND) Analyst , Telecommunication Technician, and ... System Security Engineer (ISSE), Information Technology (IT) Service Desk , Computer Network Defense (CND) Analyst , Telecommunication Technician, and… more
    Athenix Solutions Group, LLC (08/08/25)
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  • Customer Service Analyst

    Pearson (Annapolis, MD)
    **Position Summary:** Working remotely from a home office, the Part-Time Customer Service Analyst serves as part of a team dedicated to providing Pearson Virtual ... to enhance the educational experience of students. The Part-Time Customer Service Analyst provides consistent, professional, courteous, and complete support… more
    Pearson (10/02/25)
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  • SIGINT Analyst (Ops Support Team)…

    Huntington Ingalls Industries (Fort Meade, MD)
    …7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is ... experience in the work force sometime during their final 180 days of active-duty service . The intern will actively train on meaningful projects and work closely with… more
    Huntington Ingalls Industries (08/27/25)
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  • Senior IT Analyst

    Koniag Government Services (Baltimore, MD)
    …the KPI/Scorecard application. + Automate workflows and integrate new features to improve help desk service delivery. + Analyze help desk performance using ... Services, a Koniag Government Services company **,** is seeking a Senior IT Analyst to support TGS and our government customer in Baltimore, MD. This position… more
    Koniag Government Services (09/26/25)
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  • Business Systems Analyst

    CACI International (Annapolis Junction, MD)
    Business Systems Analyst Job Category: Engineering Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular Percentage ... Opportunity:** **Join our team as a Business Systems Requirements Analyst where you will play a crucial role in...AEA Standard Operating Procedures (SOPs) and documented AEA Outreach Service Level + Agreements (SLAs). + Responds to complicated… more
    CACI International (09/17/25)
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  • Navy ERP Acquisition/Procurement (A/P) Module…

    V2X (Patuxent River, MD)
    …support the NAVAIR Navy ERP Business Office (NBO). The Navy ERP analyst provides SAP technical support for the Navy acquisition/procurement processes; specifically ... to analyze and troubleshoot Navy ERP system issues. The analyst provides sustainment and end-user support as well as...of Navy ERP purchase requisitions, purchase orders, goods receipts, service entry sheets, and invoices as they relate to… more
    V2X (09/19/25)
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