- CAI (Annapolis, MD)
- Bilingual (Italian/English) Service Desk Analyst **Req number:** R6634 **Employment type:** Part time **Worksite flexibility:** Remote **Who we are** CAI is ... in bringing neurodiversity to the enterprise. **Job Summary** As a bilingual Service Desk Analyst (Italian/English), you will be responsible for receiving… more
- TEKsystems (Halethorpe, MD)
- The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for ... center experience 1-2 years of experience working with "help desk ticketing tools" ie Service Now, Ivanti...working with "help desk ticketing tools" ie Service Now, Ivanti Experience supporting Work from Home end-users… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …System Security Engineer (ISSE), Information Technology (IT) Service Desk , Computer Network Defense (CND) Analyst , Telecommunication Technician, and ... System Security Engineer (ISSE), Information Technology (IT) Service Desk , Computer Network Defense (CND) Analyst , Telecommunication Technician, and… more
- Johns Hopkins University (Baltimore, MD)
- …school diploma or graduation equivalent. + Three years related experience, including help desk or comparable IT client service experience. + Additional education ... support at East Baltimore and APL campuses. Senior IT Technical Solution Analyst assists with AV configuration, hybrid course delivery, technical event support,… more
- Koniag Government Services (Baltimore, MD)
- Tuknik Government Services, a Koniag Government Services company, is seeking a SOC Analyst to support TGS and our government customer in Baltimore, MD. This position ... Government Services, a Koniag Government Services company, is seeking a SOC Analyst to support TGS and our government customer in Baltimore, MD/Durham, NC/Denver,… more
- Gama-1 Technologies (Silver Spring, MD)
- …technical requests such as device setup, troubleshooting, and coordination with Service Desk staff. + Participate in maintaining configuration management ... Summary GAMA-1 Technologies, LLC seeks an experienced IT Business Analyst I to support our growing Cloud Services practice and assist with IT asset and inventory… more
- Maryland Department of Transportation (Anne Arundel County, MD)
- DOT IT Functional Analyst II Salary $75,475.00 - $117,737.00 Annually Location Anne Arundel County Job Type Full Time Job Number 0702-TSO-11/25 Department Maryland ... dedicated IT professional to serve as a DOT Functional Analyst II. This is the journey level of work...additional years of experience responding to and resolving help desk calls from users of computers, or operating computer… more
- Three Saints Bay (Patuxent River, MD)
- …Microsoft Office applications (to include MS Outlook, Word, Excel, PowerPoint, Teams, etc.). + Service Now Assistance Portal (SNAP) and help desk experience is a ... **Navy Travel Management Analyst (5269)** Location **Patuxent River, MD** Job Code...the Authorization Review Team, Claims Review Team, and Help Desk . **Duties and Responsibilities include, but are not limited… more
- BAE Systems (Baltimore, MD)
- …current and transferable) + Strong knowledge of ITIL 4 practices, particularly incident and service desk management, and federal IT standards (eg, NIST 800-53) + ... achieve their missions. As a **Tier 1 Initial Support Analyst ** , you'll play a critical role in providing...also provide Tier 1 support for remote access and service capabilities, including basic VPN checks, password resets, and… more
- TekSynap (Bethesda, MD)
- …& Qualifications** **RESPONSIBILITIES** The **Tier 2/3** **Mission IT** **Support Analyst ** will resolve mission-impacting IT incidents and support escalated O&M ... issues, and security hygiene. + Strong communication and customer service skills. **PREFERRED QUALIFICATIONS** + ITIL v4 or DoD...We are seeking a **Tier 2/3 Mission IT Support Analyst ** to support the Office of the Director of… more