• Service Desk Request…

    Link Solutions Inc (Adelphi, MD)
    …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Request Queue Manager to join our team at ... have an active DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Request Queue Manager will be responsible for… more
    Link Solutions Inc (07/15/25)
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  • Manager of Cybersecurity Infrastructure…

    Leidos (Camp Springs, MD)
    …as Forescout (policy creation, segmentation, C2C). + Strong understanding of DoD cyber service request workflows, especially 8140 and DLP waivers. + Excellent ... for protecting enterprise systems, enforcing DoD cyber standards, and ensuring service excellence across the cybersecurity help desk . **Primary… more
    Leidos (07/10/25)
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  • Information Technology Customer Support Specialist

    KBR (Bethesda, MD)
    …+ Bring forward ideas, including one Tier 0 automation process, to innovate the Service Desk as a whole and remain relevant throughout constant demand and ... high call and ticket traffic, major incidents, and general administration for assisting other Service Desk peers. + Using dashboards provided, stay on top of… more
    KBR (05/22/25)
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