• Service Desk Support…

    Cognizant (Annapolis, MD)
    **Position Overview** The Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT ... readiness. + Engage in continuous learning and apply best practices in service desk , cloud, and remote support operations. **Required Skills &… more
    Cognizant (01/08/26)
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  • Service Desk Analyst

    TEKsystems (Halethorpe, MD)
    Our client is hiring 3 Service Desk Analyst to support internal employees. These Analyst will sit on-site in Catonsville, MD. The Service Desk ... triage and issue resolution. Experience Requirements 1-2 years of help desk or call center support experience 1-2 years of experience using help desk … more
    TEKsystems (01/09/26)
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  • Bilingual (Italian/English) Service…

    CAI (Annapolis, MD)
    …for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide Level 1 technical support to both English and Italian ... Bilingual (Italian/English) Service Desk Analyst **Req...an efficient and accurate manner. This position will provide Service Desk support to our… more
    CAI (11/18/25)
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  • Support Desk Analyst…

    GovCIO (Annapolis, MD)
    **Overview** GovCIO is currently hiring a Support Desk Analyst (SDA) that provides financial systems services assistance for users. The analyst will be ... USD $60,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/7342/ support - desk - analyst --%28financial-systems%29/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2026-7342_… more
    GovCIO (01/09/26)
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  • Service Desk Analyst

    TEKsystems (Baltimore, MD)
    We're looking for a detail‑oriented, customer‑focused Help Desk Support Specialist to join our team. In this role, you'll serve as the first point of contact for ... end users, providing technical support , troubleshooting, and issue resolution..., troubleshooting, and issue resolution in a fast‑paced help desk environment. Key Responsibilities + Manage, log, and resolve… more
    TEKsystems (01/09/26)
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  • Tier 1 Initial Support Analyst

    BAE Systems (Baltimore, MD)
    …solutions that enable our customers to achieve their missions. As a **Tier 1 Initial Support Analyst ** , you'll play a critical role in providing exceptional IT ... encourage you to apply. As a Tier 1 Initial Support Analyst , you'll provide Tier 1 analysis...Strong knowledge of ITIL 4 practices, particularly incident and service desk management, and federal IT standards… more
    BAE Systems (11/18/25)
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  • Tier 2/3 Mission IT Support Analyst

    TekSynap (Bethesda, MD)
    **Responsibilities & Qualifications** **RESPONSIBILITIES** The **Tier 2/3** **Mission IT** ** Support Analyst ** will resolve mission-impacting IT incidents and ... issues, and security hygiene. + Strong communication and customer service skills. **PREFERRED QUALIFICATIONS** + ITIL v4 or DoD...**Overview** We are seeking a **Tier 2/3 Mission IT Support Analyst ** to support the… more
    TekSynap (11/22/25)
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  • Navy ERP Acquisition/Procurement (A/P) Module…

    V2X (Patuxent River, MD)
    …support the NAVAIR Navy ERP Business Office (NBO). The Navy ERP analyst provides SAP technical support for the Navy acquisition/procurement processes; ... to analyze and troubleshoot Navy ERP system issues. The analyst provides sustainment and end-user support as...of Navy ERP purchase requisitions, purchase orders, goods receipts, service entry sheets, and invoices as they relate to… more
    V2X (12/19/25)
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  • SOC Analyst

    Koniag Government Services (Baltimore, MD)
    …**Job Family** **Client Techncial Support and Training** **Job Function** **Help Desk Support Tech** **Pay Type** **Hourly** **Hiring Min Rate** **26.45 ... a Koniag Government Services company, is seeking a SOC Analyst to support TGS and our government...through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous… more
    Koniag Government Services (12/10/25)
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  • Tier 2 Technical Support Operations…

    ASM Research, An Accenture Federal Services Company (Annapolis, MD)
    …day-to-day administration and ongoing technical support . + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure ... The Tier 2 Technical Support Operations Analyst will be responsible...problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge… more
    ASM Research, An Accenture Federal Services Company (12/06/25)
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