- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking Service Desk Site Lead to join our team at Aberdeen Proving Ground, ... Secret Clearance required + Non-remote (relocation incentive available) Our Service Desk Site Lead will serve as...serve as the primary escalation point for customer and technician issues and will interface with the Program Manager… more
- Link Solutions Inc (Adelphi, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Adelphi, MD. + Must be ... Secret Clearance required + Non-remote (relocation incentive available) The Service Desk Site Lead will serve as...serve as the primary escalation point for customer and technician issues and will interface with the Program Manager… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Technician (Intermediate-Level) to join our team at Aberdeen ... Citizen + DoD Secret Clearance required + Non-remote (relocation incentive available) Our Service Desk Technician will serve as the face of our team,… more
- Link Solutions Inc (Adelphi, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Technician (Associate-Level) to join our team at Adelphi, ... US Citizen + DoD Secret Clearance required + Non-remote (relocation incentive available) The Service Desk Technician (Associate-Level) will serve as the face… more
- CompuCom (Annapolis, MD)
- …that Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We're looking for a Service Desk Technician to join our team. Our Service Desk ... clients and industries. They are the first point of contact for all service requests needing support for technical/IT issues involving desktop, laptop or network… more
- Cecil College (North East, MD)
- …and document all service requests and issues in a timely manner in the Service Desk tool. * Troubleshoot and resolve low to medium complexity issues with ... * Strong troubleshooting skills * Good communication skills * Strong Customer service SCHEDULING REQUIREMENTS: Ability to work a varied schedule during critical… more
- General Dynamics Information Technology (Annapolis, MD)
- …+ years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician - SWINGS- 1400 to 2200 Transform technology into ... + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service ,Help Desk ...opportunity as a Help Desk Technician with GDIT. A career in… more
- IHG (Fort George G Meade, MD)
- …essential. + Experience - ideally you'll have spent at least one year in a front desk or guest service position. + Strength - sometimes you'll need to lift, push ... walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they...would be great, but not essential. + Literate and tech -savvy - you'll need a good grasp of reading,… more
- TekSynap (Fort Detrick, MD)
- …(WIs), and program documentation. + Lead the development and implementation of service desk strategy, quality assurance (QA) programs, and continuous improvement ... initiatives. + Provide oversight for service desk operations, ensuring 24x7x365 coverage for...Program Manager to join our team supporting DISA JSP Service Delivery. TekSynap is a fast-growing high- tech … more
- TekSynap (Fort Detrick, MD)
- …Work Instructions (WIs), and other program documentation. + Help implement the service desk strategy, quality assurance (QA) programs, and continuous improvement ... internal and external support teams. + Monitor and track service desk metrics, including ticket resolution times,...Program Manager to join our team supporting DISA JSP Service Delivery. TekSynap is a fast-growing high- tech … more