• Service Excellence Officer…

    Highmark Health (Annapolis, MD)
    …This job is responsible for the oversight and enhancement of all Service Excellence efforts including complaint, grievance, and internal investigations of ... Family Advisory Council (PFAC) and providing education and training on service excellence best practices. **ESSENTIAL RESPONSIBILITIES** + Effectively triage,… more
    Highmark Health (09/27/25)
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  • Maximo Support Analyst (Admin Officer III)

    Maryland Department of Transportation (Baltimore County, MD)
    …safe, secure, and convenient transportation facilities. We are committed to quality and excellence in customer service , and we rely on our organization's values, ... for the required experience. 3. Candidates may substitute US Armed Forces military service experience as a commissioned officer involving staff work that… more
    Maryland Department of Transportation (10/03/25)
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  • Project Manager - Team Lead / Information Security…

    Zantech (MD)
    …providing the highest quality service in everything we do. We strive for excellence for our clients and for each other. We embrace the opportunity to hire ... and Internal Control Testing Support, and Information Systems Security Officer (ISSO) Development for an upcoming role supporting US...supporting US Citizenship & Immigration Services (USCIS) on a Hybrid basis (40% On-site / 60% Remote) in Camp… more
    Zantech (09/07/25)
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  • Labor Relations Consultant (Human Resources)…

    Johns Hopkins University (Baltimore, MD)
    …+ Ability to compile and effectively manage data. + Understanding of the principles of service excellence and customer service and the ability to apply them ... the grievance process, including fact finding, reviewing evidence, serving as hearing officer , and rendering written decisions consistent with the terms of the… more
    Johns Hopkins University (08/04/25)
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  • Information Security Analyst - SME

    Zantech (MD)
    …providing the highest quality service in everything we do. We strive for excellence for our clients and for each other. We embrace the opportunity to hire ... implement continuous monitoring solutions, and develop training programs for an upcoming Hybrid role supporting USCIS based out of Camp Springs, MD. The SME… more
    Zantech (09/13/25)
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  • Senior System Administrator - Network Security

    St. George Tanaq Corporation (Suitland, MD)
    …network, as well as policy compliance support for the Division. This is a hybrid remote position based in Suitland, Maryland, that will require some onsite work at ... while they are online. + Design and operate a training program, Service Level Agreements (SLA's), and Standard Operating Procedures which helps employees understand… more
    St. George Tanaq Corporation (08/19/25)
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