- Mission Support and Test Services (Andrews AFB, MD)
- **Job Description** Mission Support and Test Services, LLC (MSTS) manages and operates the Nevada National Security Site (NNSS) for the US National Nuclear Security ... air. (See NNSS.gov for our unique capabilities.) Our 2,750+ professional, craft, and support employees are called upon to innovate, collaborate, and deliver on some… more
- Philips (Baltimore, MD)
- As a Technical Support Supervisor at Philips, you will enhance Philips support to be the industry leader in medical device services, driving customer ... Achieve operational targets such as Applied Time/Utilization, Service Level, Remote Resolution, Net Promoter Score, Aged Work Orders, and...acquired 5+ years of experience in working in a technical or clinical role in MedTech + Your skills… more
- ITW (Baltimore, MD)
- **Job Description:** The Technical Support Supervisor position is responsible for supporting the field service technician teams by troubleshooting ... the essential functions. **Education and Work Experience** + Bachelor's degree in Engineering, Technical Support , or a related field, or equivalent experience. +… more
- Bowman (Annapolis, MD)
- …analytical work and supervise operations team or sub consultants to perform technical analysis. + Schedule and direct work of analysts assigned to individual ... and their line managers on assigned projects. + As directed by supervisor , participate in performance review, performance improvement and termination policies and… more
- KBR (Bethesda, MD)
- …based upon contract award Responsibilities Include: Provides first line (Tier 1) IT technical support to end users for account administration, distribution of ... tools available to you. + Provides first contact resolution technical support via incoming phone calls, to...time during your given shift. + Interacts daily with supervisor , peer groups, and customers, professionally. All interactions involve… more
- Cayuse Holdings (Annapolis, MD)
- …and websites, troubleshooting application functionality and integrations). + Provide aid and technical support for the resolution of problems, incidents, issues, ... remote desktop tools to diagnose and troubleshoot desktop support related issues associated with Windows OS, Microsoft suite...year + Paid Time Off **Reports to:** IT Service Supervisor **Working Conditions** + Professional remote office… more
- Fujifilm (Annapolis, MD)
- …with products. + Support of VIP customers as directed by direct supervisor or HCUS- ESD Executive Management. + Work with the Product Development team in ... Product Development team, respectively. + Provide weekly and/or monthly reports to direct supervisor as directed in a timely and consistent manner. + Provide monthly… more
- Pearson (Annapolis, MD)
- …Basic Purpose and Objectives Provide exceptional inbound and outbound general and technical support to internal customers by demonstrating a friendly and ... to and utilizing support resources. * May be times where escalation to on-call Support Shift Supervisor is necessary. These scenarios are only when a Shift … more
- Citizenship and Immigration Services (Camp Springs, MD)
- …experts in assessing current program needs and implementing improvements. Provides direct technical and analytical support and customer service to management and ... work at home Reasonable Accommodation, or temporary long distance remote status. **An approved USCIS location is defined as...presenting data to be used in decision making; Providing technical and analytical support to accomplish program… more
- Coinbase (Annapolis, MD)
- …and standards appropriate for each jurisdiction in which Coinbase operates. As a Compliance Support Supervisor , you will lead a team of 10-15 Compliance Analysts ... you, there's no better place to be. While many roles at Coinbase are remote -first, we are not remote -only. In-person participation is required throughout the… more