- Ivyhill Technologies LLC (Bethesda, MD)
- …Facilities within the National Capital Region. Duties and Responsibilities + Perform as Lead Call Center Agent of a Team of Call Center Agents. ... Team Ivyhill is currently seeking to hire a Team Lead to support its contract with...be responsible for providing oversight and management for a team of Call Center Agents… more
- Pearl Interactive Network (Annapolis, MD)
- …out the best in your teams? **Pearl Interactive Network** is seeking accomplished ** Call Center Supervisors (CCSs)** to join our **Talent Community** in ... Do you lead with empathy, drive performance with purpose, and...met. + Ensure agents understand and comply with all call center objectives, key performance standards, and… more
- Ivyhill Technologies LLC (Bethesda, MD)
- …Project Manager (PM) is responsible for leading and overseeing all program components Call Center environment and distributing work and managing and supervising ... contract. Will provide consultation to the customer on the Call Center and Referral Management care coordination...and action, with the potential to set precedent, and lead organizational change. Will lead the planning,… more
- Humana (Annapolis, MD)
- …We are seeking a dynamic and results-driven Sales Manager to lead our Agnostic Call Center Sales Team within the IFG line of business. This leader ... your skills to make an impact** **Key Responsibilities:** + Lead , coach, and develop a high-performing sales team to meet and exceed KPIs and business goals. +… more
- Encore (Oxon Hill, MD)
- …hours and on- call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on ... **Position Overview** The Technical Lead is responsible for intermediate level set up...required. * A valid driver's license is required for team members in positions that may operate Company vehicles.… more
- Leidos (Baltimore, MD)
- …with _these key required skills_ : Experience in scripting to automate and streamline call center functions. Proven ability to support and implement call ... to be part of the mission solution and help lead SSA's Digital Modernization Strategy. Join one of our... center services effectively. Familiarity with leading call center applications such as Amazon Connect… more
- Kyndryl (Annapolis, MD)
- …time, and enhanced customer satisfaction. **Operational Excellence:** + Achieve individual and team utilization targets + Lead the design of complex engagements ... a Consult Partner,** we are seeking a dynamic and experienced individual to lead strategic sales and consulting engagements focused on transforming Contact Center… more
- SMX (Patuxent River, MD)
- Unix Team Lead (4639)at SMX(View all jobs) (https://www.smxtech.com/careers/) Patuxent River, MD SMX is seeking a highly skilled and motivated Unix Team ... combines technical leadership with hands-on system administration responsibilities. The Unix Team Lead will provide mentorship, ensure delivery excellence, and… more
- Encore (Oxon Hill, MD)
- …hours and on- call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on ... and Correct discrepancies. Company Support * Work closely with the Warehouse Team and Inventory Control. * Provide outstanding customer service to all internal… more
- CGI Technologies and Solutions, Inc. (Baltimore, MD)
- …role:** * 8+ years in software development, with at least 3 years in Medicare call center environments. * Strong knowledge of AWS, Azure, GCP, and cloud-native ... **Development Lead ** **Category:** Software Development/ Engineering **Main location:** United...This role requires expertise in software development, cloud-based contact center platforms, and Medicare-related customer service workflows. You will… more
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