- Lockheed Martin (Fort Meade, MD)
- …and degradation problem identification, diagnosis and resolution of problems \- Provide technical support to software development and integration efforts in the ... ARE** The program is on fire for cyber\. In support of our customer, members of the team are...development, operational, test, and lab systems and products\. Provide technical and engineering services to troubleshoot system failures or… more
- GetWellNetwork, Inc. (Bethesda, MD)
- Title: Client Support Specialist ( Tier 1) Reporting to: Senior Manager of Client Support Location: Remote, with preference in those in PDT time zone ... Specialist is the first line of client telephone technical support , providing world-class service to our...base. With a passion for helping people, the Client Support Specialist uses exceptional technical … more
- Cinteot (Annapolis Junction, MD)
- …Description: RIS I has an opening for an IT Field Support Specialist to support our end-user community by providing Tier 2 and Tier 3 on-site and ... for hardware acquisitions + Prepares engineering plans and site installation Technical Design Packages + Develops hardware installation schedules + Prepares drawings… more
- Synergy ECP (Annapolis Junction, MD)
- …Description SynergyECP has an opening for an IT Field Support Specialist to support our end-user community by providing Tier 2 and Tier 3 on-site and ... IT Field Support Specialist Annapolis Junction, MD (http://maps.google.com/maps?q=Annapolis+Junction+MD+USA)… more
- KBR (Bethesda, MD)
- …This is a contingent position based upon contract award Responsibilities Include: Provides first line ( Tier 1) IT technical support to end users for account ... Title: Information Technology Customer Support Specialist Belong. Connect. Grow. with...tools available to you. + Provides first contact resolution technical support via incoming phone calls, to… more
- NTT America, Inc. (Annapolis, MD)
- …systems. + Recommend improvements and or new products to reduce costs, simplify the operational support . + Creates and prepares end-user, tier 1 support , and ... system processes and workflows. + When needed can provide support to end users from tier 1...including configuration and administration + SAP and/or Oracle EBS support experience is a plus + Technical … more
- General Dynamics Information Technology (Patuxent River, MD)
- … Tier 1 operations. + **Certification Requirements** : + 8140.03 Work Role: (411) Technical Support Specialist - Basic {CompTIA Security+ CE} + Industry ... support and IT training. **HOW OUR HELP DESK SPECIALIST WILL MAKE AN IMPACT:** + Provide technical...the problem to ensure a timely resolution. + Provides second- tier support to end users for either… more
- Cinteot (Annapolis Junction, MD)
- IT Field Support Specialist 2 Description: The Hardware Technician (IT Field Support Specialist 2) provides Tier 2 and 3 on-site and remote supports ... Operations Team, including the use of ticketing systems and documentation + Support network upgrade projects or initiatives + Support end-user connectivity… more
- ENS Solutions (MD)
- This role is contingent upon Contract Award The COMSEC Support Specialist is responsible for supporting the lifecycle management and accountability of ... 4006, and DON CMS (Communications Material System) policies. Key Responsibilities: + Provide technical and operational support to COMSEC account managers in the… more
- Kaizen Approach, Inc (Linthicum, MD)
- …company that values your technical ambition? We are seeking a Help Desk Specialist to support our mission-focused customer by providing vital technical ... support . In this role, you will deliver Tier 1 assistance to end users, troubleshoot issues, and... 1 or Tier 2 Help Desk support + Experience troubleshooting through technical directories… more