• Bilingual Tier 1 Service Desk…

    ASM Research, An Accenture Federal Services Company (Annapolis, MD)
    **What is the position?** The Bilingual Tier 1 Service Desk...need?** + High school diploma or GED. + Customer Service experience - 2 or more years ... updates to complaints for our customers. **What will I get to do?** As a Tier 1 Service Desk Representative, you will have the opportunity to showcase your… more
    ASM Research, An Accenture Federal Services Company (08/28/25)
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  • Remote - Tier 1 Support

    ABBTECH Professional Resources, Inc. (Annapolis, MD)
    Hello! ABBTECH Professional Resources and our partner Dell is seeking a technician to help with Tier 1 support remotely in the US. You must know your way around ... Service Now and how to contact users to close...and delegate tickets to the correct department or to Tier 2 -3. If you or someone you...at least a CompTIA A+ certification or at least 2 years of experience. + At least 1… more
    ABBTECH Professional Resources, Inc. (10/24/25)
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  • Customer Service Technical Associate…

    Wolters Kluwer (Hagerstown, MD)
    …**This position does not involve programming or systems administration** **QUALIFICATIONS** **Education:** 2 + years' experience in a B2B technical service role ... their concerns. You will report to the Manager, Customer Service Operations. The shift will be 12:00pm ET -...and issues in a timely manner following established customer service procedures via phone and email + Maintain or… more
    Wolters Kluwer (10/04/25)
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  • Tier I-NOC Technician

    TekSynap (Rockville, MD)
    **Responsibilities & Qualifications** The Tier I-NOC Technician provides Network Operations Center support and front-line communications, monitoring, support, ... and software issues. Serves as a direct point of contact for customer, service provider and internal staff interaction and provide support for network connectivity… more
    TekSynap (10/10/25)
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  • Tier 3 Data Quality Help Desk Analyst…

    GovCIO (Annapolis, MD)
    …Desk Analyst responsibilities include: + Identify, diagnose, and resolve help desk tickets escalated from Tier 2 help desk staff + Collaborate with Tier 3 ... /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/6798/ tier -3-data-quality-help-desk-analyst-%28remote%29/job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834385473) **Location** _US-Remote_ **ID** _2025-6798_… more
    GovCIO (10/21/25)
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  • System Administrator 2

    Synergy ECP (Columbia, MD)
    System Administrator 2 Columbia, MD (http://maps.google.com/maps?q=Columbia+MD+USA+21046) Job Type Full-time Description System Administrator Level 2 Provides ... resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier I (Help Desk) and Tier II (Escalation) problem… more
    Synergy ECP (10/22/25)
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  • HR Service Center Associate 1

    Baylor Scott & White Health (Annapolis, MD)
    …resolves and properly closes a multitude of inquiries, routing specialty questions to Tier 2 Specialists, HR Business Partners (HRBPs) or Centers of Expertise ... **JOB SUMMARY** The Human Resources (HR) Service Center Associate 1 serves as the first point of contact for the Shared Service Center (SSC) within an area… more
    Baylor Scott & White Health (10/28/25)
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  • Service Desk Technician - Intermediate

    Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
    …Location: Aberdeen Proving Grounds Position Overview: The Service Desk Technician - Intermediate provides Tier 1 and Tier 2 technical support to end ... Service Desk Technician - Intermediate Clearance Required: Active...escalating complex cases as needed. Key Responsibilities: + Deliver Tier 1 & 2 technical… more
    Black Bear Technology Solutions, LLC (08/23/25)
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  • Systems Administrator IV - Pipeline (TS/SCI w/…

    COMSO, Inc (Fort Meade, MD)
    …resolution for all of the client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 (Help Desk) and Tier 2 and Tier 3(Escalation) ... CE certifications. + Eight (8) years of experience with Service Management (ITSM) is required. + ITIL 4 platform...and using IT systems (U) Provide Tier 1 (Help Desk) and Tier 2… more
    COMSO, Inc (09/02/25)
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  • Executive Chef 1

    Sodexo (Bethesda, MD)
    …Requirement - Associate's Degree or equivalent experience Minimum Management Experience - 2 years Minimum Functional Experience - 1 year work experience ... **Role Overview** **Executive Chef 2 - Corporate Dining at BF Saul Property...breakfast and lunch, Monday-Friday + **Coffee Bar** : Daily service with premium offerings + **Catering** : Executive meetings,… more
    Sodexo (10/24/25)
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