- IBM (Frederick, MD)
- …experience. **Your role and responsibilities** IBM is seeking a customer-focused and technically skilled Tier 1 Help Desk Analyst to provide first-level ... timely resolution or escalation * Escalate unresolved issues to Tier 2 or Tier 3 support teams...1 + year of experience in customer service or help desk role * Basic understanding of… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- …PCs, servers, printers, VDIs, and other peripherals. + Troubleshoot issues that cannot be resolved by Tier 1 help desk staff. + Simulate and recreate ... The Service Desk Technician - Intermediate provides Tier 1 and Tier 2...3 to 5 years in IT support or related help desk environments * Education: High School… more
- Kaizen Approach, Inc (Linthicum, MD)
- …GOTS applications + Experience providing Tier 1 or Tier 2 Help Desk support + Experience troubleshooting through technical directories and virtual ... your contributions? We are currently looking to hire a Help Desk Specialist to support our very...very mission-focused customer. In this role you will provide Tier 1 support to end users by… more
- Kaizen Approach, Inc (Linthicum, MD)
- …GOTS applications + Experience providing Tier 1 or Tier 2 Help Desk support + Experience troubleshooting through technical directories and virtual ... that values your technical ambition? We are seeking a Help Desk Specialist to support our mission-focused...administrative IT support. In this role, you will deliver Tier 1 assistance to end users, troubleshoot… more
- BigBear.ai (Columbia, MD)
- …of IT systems. Provide assistance to users in accessing and using IT systems Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem ... invites applications for the role of System Administrator Level 1 , focusing on providing expert support for the implementation,...all of the client/server/storage/network devices, mobile devices, etc. Provides Tier I ( Help Desk ) and… more
- CACI International (Fort Meade, MD)
- …+ Provide support for implementation, troubleshooting and maintenance of IT systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and ... Provide assistance to users in accessing and using IT systems + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis… more
- Stratus Solutions (College Park, MD)
- …* Provide support for implementation, troubleshooting and maintenance of IT systems. * Provide Tier 1 ( Help Desk ) problem identification, diagnosis and ... Provide assistance to users in accessing and using IT systems. * Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis… more
- COMSO, Inc (Fort Meade, MD)
- …monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 ( Help Desk ) and Tier 2 ... Manage the daily activities of configuration and operation of IT systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of… more
- Amentum (Annapolis Junction, MD)
- …monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 ( Help Desk ) and Tier 2 ... **Your Impact:** Are you interested in using your skills to help shape the Cyber, Security, & Intel space? If so, look no further. Amentum is seeking a **Systems… more
- COMSO, Inc (Fort Meade, MD)
- …monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 ( Help Desk ) and Tier 2 ... Manage the daily activities of configuration and operation of IT systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of… more