• Tier 2 Help Desk…

    Davis-Ulmer Sprinkler Co. Inc. (Beltsville, MD)
    Tier 2 Help Desk Technician Beltsville, MD 20705 Clear Connection is the trusted technology partner that businesses have been relying on for 30+ years. ... demands of emerging applications. Due to continued growth, we are looking for a Tier 2 Help Desk Technician to support our team in Beltsville, MD. In… more
    Davis-Ulmer Sprinkler Co. Inc. (07/29/25)
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  • Help Desk Specialist

    Kaizen Approach, Inc (Linthicum, MD)
    …with COTS and GOTS applications + Experience providing Tier 1 or Tier 2 Help Desk support + Experience troubleshooting through technical directories ... your contributions? We are currently looking to hire a Help Desk Specialist to support our very...very mission-focused customer. In this role you will provide Tier 1 support to end users by utilizing various… more
    Kaizen Approach, Inc (07/24/25)
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  • Help Desk Specialist

    Kaizen Approach, Inc (Linthicum, MD)
    …with COTS and GOTS applications + Experience providing Tier 1 or Tier 2 Help Desk support + Experience troubleshooting through technical directories ... that values your technical ambition? We are seeking a Help Desk Specialist to support our mission-focused...administrative IT support. In this role, you will deliver Tier 1 assistance to end users, troubleshoot issues, and… more
    Kaizen Approach, Inc (05/07/25)
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  • Service Desk Technician - Intermediate

    Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
    …Aberdeen Proving Grounds Position Overview: The Service Desk Technician - Intermediate provides Tier 1 and Tier 2 technical support to end users. This ... escalating complex cases as needed. Key Responsibilities: + Deliver Tier 1 & 2 technical support to...peripherals. + Troubleshoot issues that cannot be resolved by Tier 1 help desk staff.… more
    Black Bear Technology Solutions, LLC (05/24/25)
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  • IT Help Desk Technician

    TAD PGS, Inc. (Laurel, MD)
    We have an outstanding Contract position for anIT Help Desk Technicianto join a leading Company located inLaurel, MD. **Work location 100% onsite in Laurel, MD ... obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help ...work experience + Must have at least 5 years Tier 2 IT Technical support experience +… more
    TAD PGS, Inc. (06/25/25)
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  • Help Desk Support Analyst…

    Link Solutions Inc (Frederick, MD)
    …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Support Analyst (Senior-Level) to join our team in support of the ... DoD Security Clearance + Non-remote (relocation incentive available) The Help Desk Support Analyst will support and...and related peripherals. They will work as part of Tier 1 and 2 service teams to… more
    Link Solutions Inc (07/04/25)
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  • Service Desk Incident Manager

    Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
    …and follow-up steps. + Resolve routine issues independently and escalate complex issues to Tier 2 or supervisory staff. + Collaborate with Service Desk ... Experience: Minimum of 5 years in IT support or help desk operations * Education: Bachelor's degree...Bachelor's degree OR High School Diploma with an additional 2 years of experience * Certifications (Required): + IAT… more
    Black Bear Technology Solutions, LLC (05/24/25)
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  • System Administrator 2

    ARSIEM (Annapolis Junction, MD)
    …devices, mobile devices, etc. + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. + ... and using IT systems + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems + Support… more
    ARSIEM (07/16/25)
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  • Tier I Call Center Support Agent

    TekSynap (Silver Spring, MD)
    …a subcontractor to Human Touch, TekSynap provides End User Support including Tiers 1 and 2 help desk support including hardware and software diagnostics and ... routine hardware and software issues. + Research questions using the FDA Help Desk Knowledge Base, the FDA Intranet, and other available information resources. +… more
    TekSynap (07/18/25)
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  • System Administrator

    CACI International (Annapolis Junction, MD)
    …+ Manage daily operations and configuration of IT systems + Perform Tier 1 ( Help Desk ), Tier 2 , and Tier 3 (Escalation) problem identification, ... a skilled System Administrator to join our team and help maintain, troubleshoot, and optimize a wide variety of...network devices, and mobile environments. The candidate will provide Tier 1 through Tier 3 support, assist… more
    CACI International (05/02/25)
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