- General Motors (Boston, MA)
- …to improve customer experience, this might be the right opportunity for you. The Business Operations Incident Management & Applications Specialist will ... to deliver ongoing digital experiences to our customers. The Business Operations team ensures operational excellence by... Systems (DMS), etc. This role will lead the Incident Management team in all aspects of… more
- TD Bank (Boston, MA)
- …Business :** Risk Management **Job Description:** **Department Overview:** The US Business Resilience and Incident Management (BRIM) team is ... accountable for cross-functional execution of the TD Business Continuity Management (BCM) program and Incident Management Protocol (IMP) for all US legal… more
- The Hertz Corporation (Boston, MA)
- …operations swiftly. You will also log and categorize recurring incidents to improve incident management protocols. To be a successful incident manager, ... and manage exceptions or expedited/emergency changes when necessary. + Overseeing the incident management process and team members involved in resolving the… more
- Coinbase (Boston, MA)
- …such as executives and board members * Demonstrated experience with end-to-end platform incident management . * Must work in a defined shift, as required ... job duties):* * Responsible for the day to day operations of the CX Incident Response team...* Minimum of 2 years of relevant experience in incident management and/or customer support. * Exceptional… more
- Lincoln Financial (Boston, MA)
- …in areas such as: security operations , incident analysis, incident handling, and vulnerability management or testing, system patching, log analysis, ... + Document incidents from initial detection through final resolution. + Perform incident response functions including but not limited to - host-based analysis… more
- BJs Wholesale Club (Marlborough, MA)
- …Excellence budget; optimize OpEx through automation, self‑service, and vendor management . IT Operations & Incident Management (24x7 Command Center, NOC & ... them consistently. Reporting to the VP of Infrastructure & Operations , this leader balances real‑time incident response...Service Desk) + Oversee real‑time monitoring, incident triage, and major‑ incident management … more
- Dana-Farber Cancer Institute (Boston, MA)
- …performance, reliability, and continuous improvement. + Proven ability to lead support operations , including incident management , user support, and service ... The Director of Business Application Operations is responsible for...operation of critical systems supporting HR, Finance, Supply Chain, Operations , and Workforce Management for more than… more
- State of Massachusetts (MA)
- …equivalent part-time, professional, administrative, supervisory, or managerial experience in business administration, business management , public ... *Position Summary* The Director of Transportation Systems Management and Operations (TSMO) will lead...reliability and fluidity of traffic flow * Reduction in incident response and clearance time * Increased multimodal mobility… more
- Humana (Boston, MA)
- …Incident Management + Participate and develop client relationships within Operations , Business partners, Managed Service Providers and Cloud Providers + ... environment where you can constantly improve and adopt new technologies to drive business results, then Humana's Infrastructure Operations team could be the… more
- Optiv (Boston, MA)
- The Cyber Operations Manager over Threat Detection, Response and Security Engineering is responsible for ensuring early and accurate detection, response, and ... that may include SIEM, SOAR, PAM, IDAM and Vulnerability management . As a technical management role, the...with the development and continuous improvement of the Security Operations services. How you'll make an impact + Lead… more