• CX Technical Senior…

    Coinbase (Boston, MA)
    …and automation, and optimizing customer support interactions to create an effortless experience. As a CX Technical Senior Program Lead you will play a ... is expected and fully supported. The Coinbase Customer Experience ( CX ) organization is on a mission to provide the...or equivalent experience. * 5+ years of experience in technical program management, preferably in consumer facing… more
    Coinbase (09/21/25)
    - Related Jobs

  • Senior Manager, CX Consumer…

    Coinbase (Boston, MA)
    …globally--across Consumer and Compliance operations. We're seeking a data-driven, operationally minded Senior Manager, CX Consumer Analytics to lead a team of ... skills with the ability to distill complex technical concepts for non- technical stakeholders. * Familiarity with CX operational domains (contact centers,… more
    Coinbase (08/24/25)
    - Related Jobs

  • Ops Engineer, MSP CX , Mechatronics…

    Amazon (Boston, MA)
    …a daily basis you will be expected to collaborate with hardware engineering, technical program and product managers, and internal customers including site ... voice of the customer. Typically owning either a full program or a program region, the Operations...of responsibility. The role requires comfort in handling highly technical work scopes related to automation installation, as well… more
    Amazon (09/13/25)
    - Related Jobs

  • Senior Technical Program…

    Coinbase (Boston, MA)
    …we look for in you (ie. job requirements):* * 7+ years of technical program management experience in technology-first environments, with direct engagement in ... across cloud, networking, storage, and compute platforms, driving highly technical and cross-functional outcomes * Partner cross-functionally with engineering,… more
    Coinbase (09/27/25)
    - Related Jobs

  • Senior Therapeutic Area Specialist, Boston…

    Bristol Myers Squibb (Boston, MA)
    …and in their personal lives. Read more: careers.bms.com/working-with-us . **Position:** Senior Therapeutic Area Specialist, Immunology (TAS) **Location** : Field At ... HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and consistent with label, leveraging… more
    Bristol Myers Squibb (09/23/25)
    - Related Jobs

  • Senior Manager, Analytics Engineering

    Coinbase (Boston, MA)
    …business impact. *What you'll be doing (ie. job duties): This role combines technical expertise with business impact, whether it's building robust data pipelines or ... of analytics engineers who will work closely with finance, CX , HR, compliance and data science teams. * *Architect...data modeling initiatives: *Architect our core data models. Provide technical leadership while guiding a team of expert modelers,… more
    Coinbase (08/09/25)
    - Related Jobs

  • Senior Therapeutic Area Specialist,…

    Bristol Myers Squibb (Pittsfield, MA)
    …HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and consistent with label, leveraging ... liaises with other BMS functions as needed to deliver an overall higher Customer Experience ( Cx ) - by meeting HCP needs in a timely and scientific manner. This role… more
    Bristol Myers Squibb (09/23/25)
    - Related Jobs

  • Engineering Manager - EAA

    Coinbase (Boston, MA)
    … technical and non- technical leaders with ease via weekly and monthly program updates. * Quickly distill complex technical themes so that an entry level, ... is expected and fully supported. * *Team* - EAA CX Agent Experience organization is a vital part of...Collaborate with engineers, designers, product managers, cross-org stakeholders and senior leadership to turn our vision into a tangible… more
    Coinbase (09/27/25)
    - Related Jobs

  • Group Product Manager - Support Automation

    Coinbase (Boston, MA)
    …Chatbot (ie akin to an agent-facing Chatbot) * You will partner closely with CX , including senior leadership, to land massive impact company-wide *What we look ... wide variety of stakeholders * Experience navigating and influencing senior leadership across multiple functions * Demonstrated ability in... aptitude (via degree or prior experience in a technical role). * Must have experience in CX… more
    Coinbase (09/26/25)
    - Related Jobs

  • Director, Journey Analytics

    Travelers Insurance Company (Boston, MA)
    …of employment. As part of our comprehensive compensation and benefits program , employees are also eligible for performance-based cash incentive awards. **Salary ... to identify further optimization opportunities and communicate business results across senior leaders. You will lead strategic business partnerships across multiple… more
    Travelers Insurance Company (07/30/25)
    - Related Jobs