- U-Haul (Somerville, MA)
- …01801 United States of America U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to ... you, then consider joining U-Haul as a Reservation Manager Agent ! U-Haul offers a wide range of personal and...observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment… more
- Sedgwick (Springfield, MA)
- …auto insurance experience + At least 1 year of customer service experience; call center experience strongly preferred + Strong verbal communication and active ... By joining Sedgwick, you'll be part of something truly meaningful. It's what our...+ At least 1 year of customer service experience; call center experience strongly preferred **Skills &… more
- Brink's (Boston, MA)
- …service lifecycle, and upholding the company's customer care commitment and policies. The Call Center Agent is primarily responsible for assisting customers ... participate and grow. Job Description Job Description: As the Agent , Customer Success under the general guidance of the...required + Minimum of 2 years' experience in a call center setting. + Excellent computer, language… more
- Kyndryl (Boston, MA)
- …goals. + Integrate Agentic AI and machine learning technologies into contact center workflows (eg, agent assist, conversational AI, predictive outreach). + ... lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in the Healthcare… more
- Teleperformance USA (MA)
- …+ **Provide coaching feedback in coordination with QA Manager to site management on call monitoring analyses of agent call data** + **Meet individual ... Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?...Prior Authorization, AR - Denial and Patient financial contact center )** **Be Part of Our TP Family**… more
- Tufts Medicine (Dracut, MA)
- …from the responsible party including the auto or worker's compensation carrier, agent and/or employer. If full information is not collected, notes are properly ... benchmarks related to productivity and customer service such as wait times, call monitoring score card scores, number of registrations or calls processed, etc.… more
- Teleperformance USA (MA)
- …functions and complex Excel functions ** + **Minimum of two years of call center management experience.** + **Experience managing multiple programs concurrently ... Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?...employee morale.** + **Manage compliance and reporting for all center operations including call volume forecasting and… more
- Cardinal Health (Boston, MA)
- …order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes ... you have completed new hire training, you will take part in a shift bid to determine your schedule....experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active… more
- NTT America, Inc. (Boston, MA)
- …makes recommendation to the company to select best third-party commissioning agent partners. + Develops systems commissioning plans along with pre-functional, ... QUALIFICATIONS & CERTIFICATIONS** + Bachelor's Degree or equivalent experience managing data center projects. **REQUIRED EXPERIENCE** Three years in a data center… more
- Teleperformance USA (MA)
- …system** + **Proven oral & written communication skills** + **6 months Call Center experience, preferred** + **Logical problem-solving skills** + **Availability ... Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?...for assistance and/or possible processing payments** + **Track all call related information for auditing and reporting purposes** +… more
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