- Humana (Boston, MA)
- …uniquely positioned to put those customers at the center of everything it does. Call Quality Professionals (CQP2) provide information that will assist in the ... Team (CST). Prior to supporting agents, CQP2 complete Medicare Certification, Call Quality Certification, and technology training (Mattersight, MARx, Genesys,… more
- Cardis Furniture & Mattresses (Swansea, MA)
- …empathy. Control own emotions when dealing with an unhappy customer and maintain professional and call demeanor and voice throughout the entire interaction. + ... Our Customer Service Representatives - Call Center associates are friendly, energetic individuals who... Center associates are friendly, energetic individuals who provide quality service to our customers. Whether they're answering phone… more
- Cambridge Health Alliance (Malden, MA)
- Call Center Scheduler **Requisition Number:** 10534 **Location:** Commerce Place **Work Days:** 830-5pm **Category:** Clerical and Administrative Support ... **Department:** Primary Care Call Center **Job Type:** Full time **Work Shift:** Day...care. We believe that everyone deserves access to high quality , convenient health care. This is why our employees… more
- GAP Solutions Inc (Boston, MA)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal and ... overall execution and oversight of the HSI Tip Line Call Center contract. The DPM serves as the alternate...contract personnel. + Assist in implementing and maintaining the Quality Control Plan (QCP) and performance metrics. + Monitor… more
- Fallon Health (Worcester, MA)
- **Overview** **Fantastic Call Center Opportunities with training, career path advancement, great benefits, paid time off, heath insurance and more..** The REMOTE ... satisfy the inquiry. + Clear and concise documentation of call detail for tracking of member/ provider contacts. +...Bachelor's degree or advanced education desirable + 2+ years professional work experience preferably in a customer facing inbound… more
- Children's Hospital Boston (Boston, MA)
- …Posting Title:Pharmacist, Outpatient Pharmacy Call CenterDepartment:Patient Services-PharmacyAutoReqId:81618BRStatus:Full-TimeStandard Hours per Week:40 Job Posting ... We are currently searching for a 40-hour pharmacist to work in a call center environment in our new onsite retail pharmacy Key Responsibilities: + Interpreting… more
- Athena Health Care Systems (Berkshire County, MA)
- We are hiring on- call Registered Nurses to join our dynamic care team with Hospice of Western & Central Massachusetts in Berkshire County! 4:30p-8a during the week ... team and residents will give you purpose in your professional and personal life Here at Athena Health Care...their dedication. We are not only committed to delivering high- quality care and customer service to our patients and… more
- Compass Group, North America (Brockton, MA)
- Morrison Healthcare + We are hiring immediately for an on call **COOK SUPERVISOR** position. + **Location** : Brockton Behavioral Health Center - 751 Albany Street, ... MA 02301. _Note: online applications accepted_ _only_ _._ + **Schedule** : On call schedule. Days and hours may vary, including nights, weekends, and holidays. More… more
- GAP Solutions Inc (Boston, MA)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal and ... and performance issues related to the HSI Tip Line Call Center contract. The PM is responsible for ensuring...and other government stakeholders. + Develop, implement, and monitor Quality Control Plans (QCP) and performance metrics. + Coordinate… more
- GAP Solutions Inc (Boston, MA)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal and ... reports of criminal or suspicious activity. Jr. CSRs serve as frontline call handlers, responsible for responding to calls and web tips, recording information… more
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