• Communications Agent

    Marriott (Boston, MA)
    …Operate telephone switchboard station in order to answer telephone calls and monitor busy or unanswered lines. Process guest requests for wake-up calls, screening ... calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (eg, Bellperson,… more
    Marriott (07/24/25)
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  • Contact Center Quality Specialist - III

    ASM Research, An Accenture Federal Services Company (Boston, MA)
    … communications process improvement. + Coordinates with client to create content for agent communications . + Develops and distributes new agent ... and staffing needs. + Leads brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent … more
    ASM Research, An Accenture Federal Services Company (07/11/25)
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  • Customer Service Quality Assurance Specialist III…

    ASM Research, An Accenture Federal Services Company (Boston, MA)
    … communications process improvement. + Coordinates with client to create content for agent communications . + Develops and distributes new agent ... and staffing needs. + Leads brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent … more
    ASM Research, An Accenture Federal Services Company (06/06/25)
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  • Regional Channel Sales Representative - entry…

    AireSpring (Boston, MA)
    …family owned and operated AireSpring is a leading Provider of Cloud Communications , Managed Connectivity and Managed Security which has earned its stellar reputation ... of the Year- SD-WAN and UCaaS", "Excellence in Customer Service", "Unified Communications Excellence", "Best in Show," "Best Telecom Deal" and "Top Channel… more
    AireSpring (06/29/25)
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  • Real Estate Salesperson - New Hampshire

    Vylla Home (Wakefield, MA)
    …more + Customized training, live demos and more available 24/7 + Customizable agent websites, marketing support, social media training and more + Face-to-face broker ... Back office support including dedicated transaction coordinators and an agent services resource team + "Best of both worlds"...+ Complete focus on the customer experience + Strong communications skills and ability to build a network of… more
    Vylla Home (05/19/25)
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  • Salesforce Senior Project / Program Manager

    Verndale (Boston, MA)
    …responsible for overseeing multiple concurrent workstreams spanning Sales Cloud, Service Cloud, Agent Cloud, Marketing Cloud, and Data Cloud. You will partner with ... comprehensive project plans, risk management, change control, and stakeholder communications . + Collaborate with Solution Consultants, Architects, and Engineers to… more
    Verndale (06/14/25)
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  • Assistant Operations Manager

    Teleperformance USA (MA)
    …**Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!** ... skills** + **Experience managing programs with varying service** **objectives** **, agent skill requirements and technical solutions.** + **Strong verbal, listening,… more
    Teleperformance USA (07/25/25)
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  • GTM Strategy Sr. Director

    Verint Systems, Inc. (Boston, MA)
    …Function:** As the GTM Strategy Sr. Director, you will be responsible for our Agent Copilot Strategy and offers to drive overall business growth. This will include ... 15+ years of overall experience in go-to-market strategy and execution + Experience with agent assistant and IVA solutions and as a practitioner in that space +… more
    Verint Systems, Inc. (05/20/25)
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  • Line & Ramp Lead

    Jet Aviation (Bedford, MA)
    …schedules, and monitoring overtime usage + On point for shift communications and implementing directed activities from management, and/or training requirements ... within established operating procedures as defined for Line & Ramp Services Agent team members, including fueling, hangar stacking, towing, aircraft ramp parking,… more
    Jet Aviation (07/09/25)
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  • Program Director - SIS

    Skanska (Boston, MA)
    …into maximum savings and quality. Acting in the role of Owner's Agent , the Project Director is responsible for supervising project management and construction ... for staff mentoring, project management processes and methods, stakeholder communications , coordination and conflict resolution to ensure project goals are… more
    Skanska (06/19/25)
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