- Wayfair (Boston, MA)
- Consumer Insights Lead Location: Boston HQ (US) Level: L3, Manager The base pay for this position is $121,000 - $137,500 per year. The base salary offered ... influence decisions at the highest level. What You'll Do: + Lead and scale Wayfair's consumer insights practice, aligning research priorities to brand,… more
- Sanofi Group (Cambridge, MA)
- …in its different engagements with patients, customers, employees, and stakeholders. The Consumer Experience (CX) Strategy lead provides the end-to-end ... that patients and customers need. It's about harnessing data insights and leveraging AI responsibly to search deeper and...grow as a CX Strategist + Embody excellence in consumer experience at all level and influence product and… more
- Sanofi Group (Cambridge, MA)
- **Job Title:** Consumer Experience Interaction-UI Design Lead **Location** : Cambridge, MA, Morristown, NJ, **About the Job** At Sanofi, we're committed to ... that patients and customers need. It's about harnessing data insights and leveraging AI responsibly to search deeper and...to search deeper and solve sooner than ever before. Consumer Experience (CX) Interaction-UI Design Lead will… more
- Sanofi Group (Cambridge, MA)
- Digital Consumer Experience Strategy Lead **Location:** Cambridge, MA or Morristown, NJ **About the Job** Ready to push the limits of what's possible? Join ... through innovative consumer experience strategies. As **Digital Consumer Experience Strategy Lead ** , you'll shape...deliver CX strategy across digital products, grounded in research, insights , and measurable outcomes + Lead and… more
- Coinbase (Boston, MA)
- …and support to transform the customer experience. We're hiring a Senior Program Lead , a pivotal role focused on ensuring Coinbase customers have a seamless ... business. *What you'll be doing (ie. job duties):* * Lead Coinbase's CX risk and payment program as an...Develop and deliver proposals and presentations to stakeholders, providing insights on operational performance and CX opportunities * Manage… more
- CVS Health (Wellesley, MA)
- At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming ... accelerating existing revenue streams and exploring net new areas of growth. The Lead Director, Enterprise Strategy will play a pivotal role to supporting new growth… more
- Coinbase (Boston, MA)
- …guide members to new products and features. * Translate voice of customer insights into roadmap changes in partnership with CB1 Product, Engineering, and Design, ... Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of… more
- Blue Cross Blue Shield of Massachusetts (Boston, MA)
- …(eg qualitative research, A/B testing, RCTs, pre-post evaluations) to provide deep consumer and behavioral insights . + Communicate with external experts and ... the BCBSMA nudge unit has deployed over 100 behavioral insights -informed interventions, preferring randomized deployments to maximize evaluability. These… more
- Prime Therapeutics (Boston, MA)
- …subject matter expert (SME) who consults and partners with Prime leadership to recommend, lead , and deliver on market research, customer insights , and voice of ... Operations, and other departments. **Responsibilities** + Serve as internal research and insights subject matter expert; consult, champion, and lead research… more
- Commonwealth Care Alliance (Boston, MA)
- …their needs is an unmet opportunity.** **Under the direction of the Director Consumer Participation and Engagement, the Manager of Consumer Participation and ... the ongoing development, implementation, program and regulatory oversight of CCAs Consumer Advisory Councils (CACs) and Member Voices Program working collaboratively… more
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