- Middlesex Savings (Westborough, MA)
- **Overview** The Contact Center Specialist I is a key role focused on providing exceptional service through various communication channels, including phone ... and email. The specialist is expected to be highly proficient in processing...complex loan inquiries. + Meets expectations for all call center related statistics, including but not limited to measurement… more
- Ryder System (Boston, MA)
- …to direct reports (Tier 1 Call Center Representatives and Tier 2 Functional Specialist ). Ensure contact center staff have the training and tools to ... implement operational support policy, procedures, and technology programs to support contact center management + Ensure service is delivered in line with agreed… more
- Needham Bank (Needham, MA)
- …and communities via the Customer Care Center channel. A Customer Care Center Specialist will advise, advocate and deliver on the service and support ... and provide information on products and services. Customer Care Center Specialist should anticipate needs and resolve...Care Center specialists work in an inbound contact center that requires sitting and taking… more
- East Boston Neighborhood Health Center (Revere, MA)
- …+ Collaborate with external stakeholders, such as the NeighborHealth Referrals Department and Contact Center , to improve workflows and share efficiencies. + Work ... your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center ! As one of the largest community health centers in the country,… more
- East Boston Neighborhood Health Center (East Boston, MA)
- …your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center ! As one of the largest community health centers in the country, ... Patient Accounts All Locations: 151 Orleans Street Position Summary: Revenue Cycle Specialist performs a wide spectrum of billing functions to minimize accounts… more
- Beth Israel Lahey Health (Boston, MA)
- …families. The Community Resource Specialist will be an active member of the Center for Violence Prevention and Recovery (CVPR) and will be a contributor to Team ... Under the direction of the manager or supervising clinician, the Community Resource Specialist II practices resource specialist work at an advanced level.… more
- State of Massachusetts (Middleton, MA)
- …Haverhill campus sits on 106 acres near Kenoza Lake and features a Technology Center and an award-winning Student One-Stop Center . Our urban campus in Lawrence ... square foot health technologies facility, the Dr. Ibrahim El-Hefni Allied Health & Technology Center . Both campuses are a short drive to Boston and to the beaches… more
- State of Massachusetts (Boston, MA)
- …for a highly motivated individual to join her team as an Information Specialist in the Attorney General's Information Services Center . The Information Services ... Attorney General's Office direct application page. **www.mass.gov/ago/employment .** *INFORMATION SPECIALIST I* * * EXECUTIVE BUREAU INFORMATIONservicesCENTER __ __… more
- Boston Public Schools (Boston, MA)
- …members of the Boston Public Schools (BPS) community are supported. The OCR Intake Specialist serves as the primary point of contact for students, caregivers, ... issues, and the district's Equity Circulars. The OCR Intake Specialist ensures exceptional customer service-by phone, email, or in...Experience working as a family advocate, in a resource center or call center + Demonstrated ability… more
- Boston Public Schools (Boston, MA)
- …Description Reports to: Senior Director Succeed Boston at the Counseling Intervention Center Background & Overview: BPS Succeed Boston @ the Counseling & ... Intervention Center (Succeed) provides Tier 2 (voluntary prevention and education...staff. Position Summary and General Responsibilities: The Regional RP/SAWS Specialist aims to enhance knowledge and understanding of practices… more