- State of Massachusetts (Brockton, MA)
- …their own and who are able to work, available for work and looking for a job. The Contact Center Supervisor is the first line expert in the areas of State ... procedures for the filing of claims for unemployment insurance benefits. The Contact Center Supervisor provides technical assistance and training to staff on… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in case management ... system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by their rank, thanks… more
- Ryder System (Boston, MA)
- …Develop and implement operational support policy, procedures, and technology programs to support contact center management + Ensure service is delivered in line ... reports (Tier 1 Call Center Representatives and Tier 2 Functional Specialist). Ensure contact center staff have the training and tools to meet and exceed… more
- Berkshire Bank (Westfield, MA)
- Division: Retail Banking Department: Various Branch Network Reports to: Financial Center Manager Status: Non-Exempt Grade: 6 Salary Range: $19.00 - $31.86 Actual ... related banking regulations, procedures, reporting, and record- keeping. + Assists Financial Center Manager and/or Assistant Financial Center Manager with the… more
- Beth Israel Lahey Health (Milton, MA)
- …of contact for patients and visitors in an outpatient center and provides excellent customer service through clear communication. Responsibilities include ... this role provides day to day supervision of administrative staff within the Center for Specialty Care. This role provides oversight of time and attendance in… more
- Boston University (Boston, MA)
- **PATIENT INTAKE & REGISTRATION SUPERVISOR , School of Dental Medicine, Clinical Affairs** **Job Description** **PATIENT INTAKE & REGISTRATION SUPERVISOR , School ... the Practice Manager. This position has 2 components; Registration Supervisor & Patient Intake Supervisor . 1. Clinical...well as direct the patient to the correct treatment center . Candidate must be able to effectively mentor the… more
- Cartamundi (East Longmeadow, MA)
- …with a human touch both online and in the physical world. The Production Supervisor will oversee the smooth running of our high-volume manufacturing lines in a ... - 6:30 am. What you'll do as a Production Supervisor : + Supervise the team of union employees...that your employer has violated its E-Verify responsibilities, please contact DHS dhs.gov/e-verify. Candidates must be 18 years old… more
- Boston Public Schools (Boston, MA)
- …Director, Special Projects Team : Special Projects Work Location: Campbell Resource Center , 1216 Dorchester Ave., Dorchester, MA 02125 Scope of Work: Year-round ... Position Overview: Pool Technician/Maintenance Supervisor : Role Overview The Pool...pursuant to the ADA for the application process, please contact the Accommodations Unit at ###@bostonpublicschools.org. Position Type: --… more
- Eversource Energy (New Bedford, MA)
- …work visas for this position\. Supervises the 24/7 Dispatch System Operations Center \(SOC\) staff, plans, coordinates, directs and supervises switching and tagging; ... OMS outage and non\-outage events and trouble calls from the customer call center , analyzes the problem and initiates corrective action including dispatch and of… more
- XPO, Inc. (Chicopee, MA)
- Supervisor , Freight Operations Requisition Id: 383441 Business Unit: LTL Location: Chicopee, MA, US, 01020 **What you need to succeed as a Freight Operations ... Supervisor at XPO** Minimum qualifications: + 2 years of...across various operations and act as primary point of contact for workplace concerns and questions + Ensure production… more
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