- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in case management ... system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by their rank, thanks… more
- Veterans Affairs, Veterans Health Administration (New Bedford, MA)
- …and develop referrals of Veteran clients to appropriate care; Serving as a consultant and subject matter expert to programs and resources external to the Vet ... and working relationships external to the St. Louis Vet Center Director and the Department of Veteran Affairs with...8:00 am to 4:30 pm; however, candidate may be subject to working evenings, weekends, and holidays Telework: Not… more
- Beth Israel Lahey Health (Burlington, MA)
- …for our patients. **Job Description:** **Essential Responsibilities:** 1. Serves as a subject matter expert for physicians, administrators, clinical staff, ... timely and accurate manner; escalates complaints accordingly; maintains frequent phone contact with patient, provider and pharmacy staff; and clarifies prescription… more