- Wayfair (Boston, MA)
- Software Engineer III , Service Communications and Innovation Technology Candidates for this position are preferred to be based in Boston, MA and will be expected ... workflow platform covering use-cases such as agent auto-pilot (Gen AI driven virtual assistant), co-pilot and UX workflows and...via Email and SMS. We proactively monitor signals from customer orders and flag any potential negative experience to… more
- Wayfair (Boston, MA)
- …complex, large-scale service workflows and backend integrations. + Integrate Gen AI capabilities to power intelligent integrations to enhance operator workflows. + ... technical growth and inclusive team culture. + Exposure to frontend technologies or customer workflow platforms is a plus. + Proficiency with monitoring and logging… more
- DataRobot (Boston, MA)
- …+ 15+ years in post-sales technical/solution engineering/professional services roles (eg, AI Engineer , Solutions Consultant, Customer Success Engineering). ... customer success metrics. + Lead the evolution of AI Technical Success to support new product offerings, emerging...Lead, coach, and scale a multi-regional team of AISMs (I- III ) and senior managers, fostering a culture of accountability,… more