- Rubrik (Boston, MA)
- …and available, no matter the challenges that come your way. **What you'll do:** The Customer Experience Manager is a key role within the Customer ... skilled at swiftly diagnosing and solving complex issues while keeping the overall customer experience at forefront. In a world where data is the lifeblood of… more
- The Hertz Corporation (Boston, MA)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- United Site Services (Westborough, MA)
- …and excellence in every aspect of our business. **Primary Purpose** The Marketing Manager for Customer Experience and Communications represents the ... and will help to develop a vision for the Customer Journey. This Manager crafts all ...Functions** + Help craft USS vision for an overall Customer Experience program and contribute the Marketing… more
- Michaels (Hadley, MA)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - HADLEY, MA Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- WATTS (North Andover, MA)
- …leading brand with a quality reputation - and we have a dynamic future ahead. The Customer Experience Manager will work closely with the Customer ... a collaborative spirit, who excels in driving change to elevate the customer experience at Watts. This role will be responsible for developing performance… more
- WATTS (North Andover, MA)
- …capture customer requirements and escalate as needed. This position reports into the Customer Experience Manager and is based onsite in North Andover. ... Qualifications + High School Diploma or equivalent + 3+ years of experience in a high volume customer service department + Experience with order entry and… more
- Staples (Framingham, MA)
- …feedback to merchandising and marketing community to enhance the customer experience + Partner with Sales Manager to develop strategies and approaches ... $16.00 to $20.00 per hour based off skills and experience -Shift 11:30AM EST to 8:00PM EST** You will...through inbound and outbound initiatives. Collect marketing intelligence and customer data as required to build a customer… more
- Coinbase (Boston, MA)
- …at the intersection of product and support to transform the customer experience . We're hiring a Program Manager , Coinbase One, to evolve Priority Support ... You'll Do* * Own the end-to-end Coinbase One CX experience across Priority Support, Coinbase One Card, and Account...CB1 contact drivers to analyze root causes, frequency, and customer impact, and propose solutions that reduce friction through… more
- Middlesex Savings (Bellingham, MA)
- …by recommending products and services as appropriate. **Responsibilities** + Customer Experience - Responsible for assisting the Branch Manager to oversee ... **Overview** It is the responsibility of the Assistant Branch Manager I to represent Middlesex Savings Bank to the...and mission. They accomplish this by focusing on the customer experience , development of staff, achievement of… more
- Fujifilm (Boston, MA)
- …adoption and addressing any customer issues, to ensure ongoing positive customer experience + Support Territory Manager counterpart by maintaining ... Managers to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience . After the sale, this role owns client relationships… more