- WATTS (North Andover, MA)
- …leading brand with a quality reputation - and we have a dynamic future ahead. The Customer Experience Manager will work closely with the Customer ... a collaborative spirit, who excels in driving change to elevate the customer experience at Watts. This role will be responsible for developing performance… more
- The Hertz Corporation (Boston, MA)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- Nelnet (Boston, MA)
- …where they live, learn and work. We are seeking a highly motivated and experienced Customer Experience Technical Support Manager to serve as the primary ... ** ** EXPERIENCE :** **Minimum 5+ years of proven experience in technical support, customer success, or client-facing technical roles** **3+ years of hands-on… more
- Michaels (Hadley, MA)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - HADLEY, MA Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Danaher Corporation (Marlborough, MA)
- …System which makes everything possible. What you'll do: + Support the Cytiva Customer Experience strategy and on-going program execution by working closely with ... Customer Experience leader, Customer Experience team, and cross-functional teams on the development and execution of CX efforts. + Responsible for… more
- DoorDash (Boston, MA)
- …for a Learning and Development Senior Manager who will lead the customer experience learning and development strategy for Dashers, Consumers, and New ... About the Team As DoorDash's largest core operating team, Customer Experience and Support Operations ensures that when there are bumps in the last-mile there's… more
- Zelis (MA)
- …Zelis is always meeting or exceeding client expectations while driving superior OneZelis customer experience . The Client Manager will develop and maintain ... Little About Us Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve...that shape who you are. Position Overview The Client Manager will serve as the primary point of contact… more
- CVS Health (Boston, MA)
- …product team along with monitoring key operational metrics to optimize the Digital Customer Experience across digital channels. This role will help to support ... _Proactive Insights:_ + Utilizing an array of "Voice of Customer " tools, the CEM Manager will identify...data. _Strategy:_ + Develop a product roadmap to improve Customer Experience based off customer … more
- Acxiom (Boston, MA)
- The Manager , Customer Experience & Experimentation plays a critical role in driving continuous improvement across the customer lifecycle by analyzing, ... customer behaviors, pain points, and motivations through comprehensive customer experience analysis. By translating these insights into data-driven… more
- Fujifilm (Boston, MA)
- …adoption and addressing any customer issues, to ensure ongoing positive customer experience + Support Territory Manager counterpart by maintaining ... Managers to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience . After the sale, this role owns client relationships… more
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