- Cytiva (Marlborough, MA)
- …Business System which makes everything possible.The Quality and Regulatory Support Manager for Cytiva is responsible for supporting the Business and Customers ... technical-related information as it pertains to Bioprocess filtration products.This position is part of the Regulatory Support team located in Marlborough, MA and… more
- Point32Health (Canton, MA)
- …who can deeply understand and drive the optimization of complex customer lifecycles. the Customer Experience Manager is a key member of our enterprise ... and strategic improvement plans that execute against improvement opportunities. The Customer Experience Manager manages multiple data-driven improvement… more
- Point32Health (Canton, MA)
- …for leading two heavily regulated annual survey programs and strategic improvement initiatives. The Customer Experience Program Manager is key role on the ... partners, colleagues and communities. **Job Summary** Under direction of the Director, Customer Experience (CX), the CX Measurement & Improvement Program … more
- DoorDash (Boston, MA)
- …for a Learning and Development Senior Manager who will lead the customer experience learning and development strategy for Dashers, Consumers, and New ... About the Team As DoorDash's largest core operating team, Customer Experience and Support Operations ensures that...With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs… more
- Amazon (North Reading, MA)
- Description The Customer Experience & Engagement (CxE) team is...leadership A day in the life The most exciting part of this role is that each day at Ring ... with business goals. -Measure and evaluate how initiatives impact customer experience (eg, revenue, product/feature adoption, ...and other forms of compensation may be provided as part of a total compensation package, in addition to… more
- DXC Technology (Boston, MA)
- … needs, and market trends.** **Ideal Background:** **5+ years of product management experience with a focus on customer facing digital products, SaaS platforms, ... enterprise customer personas, with a user centric mindset and experience applying outcomes-based design principles to product development.** ** Experience … more
- PulteGroup (Westborough, MA)
- … of our team, let's talk about your career with PulteGroup! Job SummaryThe Customer Care Manager II is responsible for managing homeowner service requests in ... in his/her assigned area. The primary responsibility of the Customer Care Manager II is to respond...Bachelor's Degree preferred + Minimum of 1-2 years of customer service, warranty experience , or equivalent preferred… more
- Grifols Shared Services North America, Inc (Boston, MA)
- …implementation process in order to insure quick Go Live and a quality customer experience . This position is responsible for communicating the resource ... Grifols Diagnostic Solutions is seeking a Senior Project Management Manager to help oversee our West Coast customers. This...help oversee our West Coast customers. This position is part of the commercial sales team and is responsible… more
- Rocket Software (Boston, MA)
- …everything we do, and we wake up every day aspiring to deliver a differentiated customer experience unmatched by anyone in the software business and driven by ... out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead...our CS organization as we strive to create positive customer outcomes and experience . It also provides… more
- allego (Waltham, MA)
- As an Allego Customer Success Implementation Manager , you will be at the forefront of our customer journey, playing a pivotal role in ensuring the successful ... platform for new customers. You are a seasoned project manager with a strong customer -centric mindset and...and best practices based on lessons learned and evolving customer needs. Requirements + Proven experience (5+… more
