- CIRCOR International, Inc. (Warren, MA)
- …Continuously monitors and improves quality processes to meet standards and exceed customer expectations. + Measurement Science: Analyzes measurement ... + Creates / Updates Inspection Records Books, Process Control Plans, Gaging Plans, Measurement Control Sheets, and other documents as needed to drive process … more
- The Hertz Corporation (Boston, MA)
- …a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience -where ... we measure success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with… more
- Acxiom (Boston, MA)
- … with Adobe Workfront, including system configuration and implementation * Experience with Value Realization methodologies, ROI measurement , or business ... releases, features, and industry best practices to drive continuous improvement **Value Analysis/Solutions/Outcomes** * Able to take client business objectives… more
- Liberty Utilities (Fall River, MA)
- Manager, Customer Field Service and Daytime Dispatch (Gas Utility) LU Service Corp. Fall River, MA, US, 02724 Our purpose is sustaining energy and water for life, ... and how we achieve it. **Purpose** This role is responsible for managing customer field service activities such as meter reading, move ins/outs, disconnects, meter… more
- Manulife (Boston, MA)
- …customers? If so, this role may be the right fit for you. The Customer Communications Marketing Manager role is responsible for helping drive our bold ambition to ... be coming a Digital Customer Leader as well as executing against the engagement...of doing things and embrace a culture of continuous improvement **The Candidate** The ideal candidate will have strong… more
- CVS Health (Boston, MA)
- …voice of the customer and patient while considering the end-to-end omni-channel experience . + Experience in developing measurement plans and regularly ... this mission, we are seeking dynamic leaders in marketing, customer experience , and service design who are...willingness to challenge the status quo to drive continuous improvement . + Experience leading creative agency collaborations,… more
- Highmark Health (Boston, MA)
- …simplification, service level management, organizational design, consolidation, performance measurement systems, productivity improvement and expense control. ... Industrial /Management Engineering or IT related field **Substitutions** + 5 years experience in Process Improvement ; to include process documentation or change,… more
- Cengage Group (Boston, MA)
- …insights. You will work closely with product owners to identify what parts of the digital customer experience need to be changed, set up A/B tests to identify ... experimentation programs, KPI frameworks, and translating insights into product and customer experience improvements + Strong storytelling ability with executive… more
- Humana (Boston, MA)
- …including exposure to Media Mix Modeling (MMM) or similar performance measurement frameworks. + Experience assisting with third-party vendor coordination ... enhancing and maintaining marketing analytics platforms that support performance measurement and strategic decision-making. You'll contribute to tool governance,… more
- Oracle (Boston, MA)
- …OR Ph.D. in Electrical Engineering (or related field) plus 3-years of relevant experience Disclaimer: **Certain US customer or client-facing roles may be ... complex system and board related issues, ensuring effective resolution and continuous improvement . This role is based in Burlington Massachusetts. Due to the… more