- Menlo Ventures (Boston, MA)
- …key projects and developments. QUALIFICATIONS Must haves 5+ years in high‑growth SaaS Customer Experience / Operations with direct experience in ... software to modern science. ROLE OVERVIEW As the CX Operations Manager at Benchling, you'll report to...pivotal in enhancing the efficiency and efficacy of our customer experience processes, systems, and tools. Operating… more
- Keolis Commuter Services (Boston, MA)
- …for extensive specialized database management. Ensure Senior Manager of Parking Operations and Customer Experience is updated daily on overall ... commitments within the Customer Experience department. Support Senior Manager of Parking Operations and Customer Experience and the Director of… more
- The Trustees of Reservations (Boston, MA)
- … service, communication, and technical skills? Our IT team is seeking an IT Operations manager to help oversee day‑to‑day IT operations , provide enterprise ... tools, technologies and procedures. The Role: As the IT Operations Manager , you will have a wide...understanding of networking concepts. The ability to work independently. Experience providing high quality customer service and… more
- Blue Trace (Boston, MA)
- …usage patterns, and engagement, intervening early to prevent churn. ABOUT YOU Previous Customer Facing Experience required: Success Manager , Renewals ... we are expanding our team to provide dedicated customer success support. The customer success manager will be a key role in driving the successful adoption… more
- Mass General Brigham Health Plan, Inc. (Boston, MA)
- …also highly desirable.**Job Summary**Summary: Receiving general direction from the Security Operations Manager , incumbent ensures a safe and secure environment, ... discoveries and invite all applicants to join us and experience what it means to be part of Mass...hospital policies and procedures, rules and regulations. -Assists Security Operations Manager in managing daily operations… more
- Hispanic Alliance for Career Enhancement (Boston, MA)
- …network, CVS Media Exchange (CMX), we are seeking an experienced Senior Marketing Operations Manager . This leader is responsible building and sustaining ... CMX Marketing Team reporting to the Lead Director, Marketing Operations . The Sr. Manager is an individual...delivery ROI positive results. Intellectual curiosity and rigorous marketing operations experience and a strong familiarity with… more
- Startops (Boston, MA)
- …improvements. Location: Boston Compensation: $78,000 - 119,000 USD / year Job Tags: Operations About The Role Accounting Manager NOBULL is a wellness community ... Manager , Accounting Own monthly financial reporting and lead... will be responsible for managing the day‑to‑day financial operations and accounting functions, supporting the Controller in developing… more
- Lids Inc (Danvers, MA)
- …for their Danvers location. The Store Manager will oversee store operations , focusing on exceptional customer service while driving sales performance. ... Responsibilities include hiring and training team members, managing inventory, and ensuring compliance with company policies. Strong interpersonal and communication skills are essential, along with a commitment to fostering a fun and productive work… more
- Trustees (Boston, MA)
- … service, communication, and technical skills? Our IT team is seeking an IT Operations Manager to help oversee day‑to‑day IT operations , provide enterprise ... tools, technologies and procedures. The Role: As the IT Operations Manager , you will have a wide...understanding of networking concepts The ability to work independently Experience providing high quality customer service and… more
- Creative Force (Boston, MA)
- …But don't just take our word for it. In the video below, Senior Director of Customer Experience Ian Mitchell provides an overview of the role, what makes a great ... products are ushering in a new era of creative operations for some of the world's largest brands and...to say, it is a role we take seriously. Customer Success Manager Self-Assessment: Normally, this is… more
