- Nelnet (Boston, MA)
- …people where they live, learn and work. We are seeking a highly motivated and experienced Customer Experience Technical Support Manager to serve as the ... ** ** EXPERIENCE :** **Minimum 5+ years of proven experience in technical support , customer success, or client-facing technical roles** **3+ years… more
- Red Hat (Boston, MA)
- …You Will Bring** + 3+ years of previous commercial experience in a customer service or technical support environment, in a technology-oriented company or ... **About the Job** The Red Hat Customer Experience and Engagement (CEE) team...Engagement (CEE) team is seeking an Associate Manager for Technical Support to join our North America… more
- IBM (Lowell, MA)
- …Excellent customer facing and communication skills. * Previous experience in a customer facing technical support role. IBM is committed to creating a ... so, lets talk. **Your role and responsibilities** IBM is seeking to hire a Technical Support Professional Intern currently pursuing a degree with a track record… more
- Rocket Software (Boston, MA)
- …**Qualifications:** + At least 4 to 8 years of customer facing experience (database admin, technical support , etc.) working with Enterprise Content ... Experience deploying cloud server environments and applications, ideally with experience using Kubernetes + Previous customer facing consulting experience… more
- Kaeser Compressors, Inc. (South Easton, MA)
- …school diploma or equivalent; associate degree preferred. * Prior experience in customer service, technical support , or service operations preferred. * ... of service-related tasks in a fast-paced environment. **Key Responsibilities:** * Provide customer and technical support , addressing inquiries and resolving… more
- Confluent (Boston, MA)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... You will also utilize relationship management skills & industry experience to guide the customer on how...up your sleeves and dig in to help address customer issues alongside Confluent Technical Support… more
- Confluent (Boston, MA)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... You will also utilize relationship management skills & industry experience to guide the customer on how...up your sleeves and dig in to help address customer issues alongside Confluent Technical Support… more
- Keurig Dr Pepper (Burlington, MA)
- …Representative** The AFH Field Service Representative will be responsible for providing comprehensive technical customer support for all Away From Home ... technical portal, and other cloud-based assets for efficient customer support * Drive continuous improvement of...coffee industry a plus * Experience developing technical training programs and schedules, leading customer … more
- IBM (Lowell, MA)
- …** Master's degree in information technology At least 1 year experience in Technical Support Experience with Optim Archive, Data Privacy or Test Data ... data governance. This role specializes in performing and enabling technical support for IBM InfoSphere Optim. Successful...plays a key role in data management. As a Customer Support Engineer, you will participate in… more
- IBM (Lowell, MA)
- …technical and professional experience ** * Knowledge of LDAP * At least 1 year experience in Technical Support * Experience with CM8 deployments. * ... content types. This role specializes in performing and enabling technical support for IBM Content Manager 8....role in IBM's enterprise content management strategy. As a Customer Support Engineer, you will participate in… more
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