- Ameresco (Westborough, MA)
- …for a Customer Onboarding Specialist (COS) to work with the Customer , Director of Operations, Sales Manager , and Director of Financial Planning and ... Analysis to complete new project onboarding per Ameresco's Project Onboarding Standard Operating...being onboarded on the Smartsheet (C) program. + Import customer and project data into AssetPlanner's Service request support… more
- Stratasys (Waltham, MA)
- …such as onboarding , implementation, and targeted enablement. + **Lead customer onboarding , deep dive training, and nurturing engagements** to ensure ... Customer Success Manager Location: Waltham, MA,... Customer Success Manager Location: Waltham, MA, US Job ID: 54474...** Customer Success KPIs** + Number of strategic customer engagements (eg, onboarding calls, success reviews,… more
- JPMorgan Chase (Boston, MA)
- … customer journey by turning product insights into meaningful relationships. As a Customer Success Manager in Client Services, you will be a core contributor, ... developing and maintaining strong customer connections, understanding their unique needs, and ensuring our...our product delivers real value. Your proactive approach to onboarding , collaboration, and product evolution will help our customers… more
- Michaels (Hadley, MA)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in leading and managing ... Store - HADLEY, MA Deliver a customer centric shopping experience by managing and delivering...Notice (ASN) activities as needed + Assist with the onboarding of new Team Members + Train, observe, and… more
- ICP Group (Andover, MA)
- …America, Latin America, UK, Europe and the Asia Pacific region. ICP Group is seeking a Customer Care (CC) Manager to join our team. As part of the CC leadership ... to improve efficiency, build robust processes, and drive a best-in-class customer experience. This includes developing a structured onboarding program,… more
- ServiceNow, Inc. (Waltham, MA)
- …our purpose to make the world work better for everyone. **Role Overview ** The Customer Success Manager (CSM) is the primary point of contact and orchestration ... related to Impact features and benefits, depending on the customer 's Impact package. They drive customer interactions...'s business objectives, capabilities and success metrics. + Ensure onboarding completion via CS Guide team, and focus on… more
- Cartamundi (East Longmeadow, MA)
- …in project or program management within manufacturing, product launch, or customer onboarding environments. + Strong understanding of manufacturing processes ... Project Manager will be responsible for leading a high-visibility initiative focused on onboarding a new Trading Card Game (TCG) customer and launching a new… more
- IBM (Lowell, MA)
- **Introduction** A Customer Success Manager Architect (CSM) focused on Artificial Intelligence (AI) in IBM means a career where you're helping clients fully ... and colleagues to solve technical and business challenges. Excellent onboarding training will set you up for success, whilst...IBM's products and services. **Your role and responsibilities** The Customer Success Manager AI role in IBM… more
- Google (Cambridge, MA)
- Customer and Partner Solutions Engineering Manager , gTech _corporate_fare_ Google _place_ Cambridge, MA, USA **Advanced** Experience owning outcomes and decision ... virtualized environments or cloud data engineering. + Experience building and operating web-based customer tools and reports. + Ability to lead a team in designing… more
- Charles River Laboratories (Wilmington, MA)
- …career that you can feel passionate about. **Job Summary** The Commercial Training Manager will lead the development and execution of initiatives aligned with the ... the sales operations including sales administration, sales training, and commercial team onboarding . Manage and develop processes and tools essential to the sales… more
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