- Pearson (Boston, MA)
- **Position Summary:** Working remotely from a home office, the Part-Time Customer Service Analyst serves as part of a team dedicated to providing Pearson ... employees to enhance the educational experience of students. The Part-Time Customer Service Analyst provides consistent, professional, courteous,… more
- CVS Health (Boston, MA)
- …it all with heart, each and every day. **Position Summary** As a CVS Health IT Customer Service Analyst , you will provide remote Level 2 technical support to ... team player that can collaborate to resolve complex issues. * Excellent customer service ethic with ability to communicate with and train non-technical audiences… more
- CAI (Boston, MA)
- …a week). **Job Description** We are looking for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide Level 1 technical ... Bilingual (Italian/English) Service Desk Analyst **Req number:** R6634...associates and vendors, and providing the technical support and customer service needed to solve requests. This… more
- Oracle (Boston, MA)
- …deliver service and support that represents the highest level of customer service and quality. To do this, the analyst will: + Provide world class ... or Military Spouse new to corporate experience preferred Department Description: The Customer Service team provides unique services and support to internal… more
- State of Massachusetts (Boston, MA)
- …digestible manner. This position requires the ability to deliver excellent customer service while efficiently processing helpdesk tickets. *Responsibilities ... or public sector setting. * A professional and positive demeanor with a customer service approach to problem solving. * Helpdesk experience supporting external… more
- UKG (Boston, MA)
- …drives retention, adoption, and advocacy. Role Overview We are seeking a data-driven, customer -obsessed Principal Customer Experience (CX) Analyst to join ... experience. + Minimum 3-5 years applying customer experience (CX) frameworks, customer journey mapping, or service design methodologies in a professional… more
- Wayfair (Boston, MA)
- …Optimization At Wayfair, we care deeply about our customers. Our award-winning Customer Service (CS) team combines cutting-edge technology with genuine human ... with cross-functional stakeholders to design and implement initiatives that enhance Customer Service operations. + Lead multiple high-impact projects from… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …must be able to identify situations that require escalation. Most of a Support Analyst 's work consists of customer service , email communication, phone ... The ER&R Support Analyst will be a member of the fully...and relay applicable guidance to issuers + Provide exemplary customer service through phone and email +… more
- Renaissance (Boston, MA)
- …area or equivalent combination of education and related experience + 3+ years of customer service experience, including Renaissance customer service , ... own our actions, and grow and evolve. **Job Description** As a Data Integration Analyst II at Renaissance, you will play a vital role in overseeing seamless data… more
- City National Bank (Boston, MA)
- …clients. * Strong commitment to working as a team and providing excellent customer service . *WHAT'S IN IT FOR YOU?* *Compensation*Starting base salary: $101,231 ... *IT RISK & CONTROL SENIOR ANALYST * WHAT IS THE OPPORTUNITY? The IT Risk Senior Analyst is a subject-area specialist with specialized training, methods and… more