- Unknown (Boston, MA)
- … center contact center as a service (ccaas) enterprise call center solutions customer experience optimization digital customer engagement ... inbound lead management compliance management software voice analytics predictive call routing crm integration sales enablement tools reporting & analytics… more
- WM (Foxborough, MA)
- …or exceeds service and operational standards established for the call center , including attendance, adherence, quality, productivity, safety, and timeliness ... **Remote Position: Must live 50 miles within a WM Call Center site near the following states:...Spanish is a plus!** I. Job Summary As a customer service representative (CSR), you will interact… more
- Fallon Health (Worcester, MA)
- …**Education:** * High school diploma or GED is preferred but we would consider relevant customer service call center work experience in lieu of ... N/A **Experience:** + Minimum of one year Customer Service experience in a call center environment + Computer skills + A brief… more
- Cardis Furniture & Mattresses (Swansea, MA)
- Our Customer Service Representatives - Call Center associates are friendly, energetic individuals who provide quality service to our customers. ... kept up to date in the system at all times, follow up with customer to ensure the service call was completed satisfactorily; document in the system. + Order… more
- Fresenius Medical Center (Lawrence, MA)
- …REQUIRED SKILLS:** + 2 - 4 years' related experience. + Demonstrated experience in a customer service , call center or clinical environment required; ... basis. In this capacity, the Support Technician provides outstanding customer service through effective and timely communication....Must be available for inclusion in a rotating 24-hour call coverage schedule. + Must be available to work… more
- Fresenius Medical Center (Lawrence, MA)
- …have excellent communication skills. + Prior experience in medical/laboratory customer service setting. + Prior call center experience and/or multi-line ... laboratory results (reports). **PRINCIPAL DUTIES AND RESPONSIBILITIES** + Accountable for outstanding customer service to all external and internal customers. +… more
- Robert Half Office Team (Pittsfield, MA)
- …Have/Top Requirements: + Experience handling high-volume inbound calls in a customer service or call center environment. + Ability to confidently address ... with a leading bank in Pittsfield, MA, to find a dedicated Customer Service Representative for a contract-to-permanent opportunity. Key Responsibilities: +… more
- Fallon Health (Worcester, MA)
- … service . In addition, the Service Coordinator will attain the targets for a customer service call center as set by FCHP. These targets will be ... requested. + Responsible to provide first response to inbound call center . Handles calls from providers and...benefit/claims/referral questions in support of the Customer Service function. + Manage the Call Tracking… more
- TEKsystems (Worcester, MA)
- …are recorded for Quality purposes, Call and Certificate Quality is reviewed monthly. Skills Customer service , Call center , Customer support Top ... Skills Details Customer service , Call center , Customer support Experience Level Entry Level Job Type & Location This is a Contract to Hire position… more
- Kelly Services (Chelmsford, MA)
- …1-2 years solid customer service background, preferably in a Call Center environment.** **- Computer database knowledge Professional telephone manner and ... achieve the best results for the Customer .** **Skill Requirements:** **- At least...you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to… more
