- Cipla (Fall River, MA)
- …Follow procedure as per Current Good Manufacturing Practices (cGMP) guidelines by Quality Assurance (QA). Check and monitor for cleanliness, maintenance, upkeep ... facility; consistent with established Current Good Manufacturing Practices (cGMP), customer requirements and in conjunction with all Standard Operating Procedures… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …Certifications or License preferred; + 5-8 years of experience in call center, quality control, quality assurance and/or training. **Other Job Specific ... Skills** + Extensive experience with quality assurance program creation or execution. +...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Dana-Farber Cancer Institute (Brookline, MA)
- The Program Administrator I, Quality Assurance is an integral member of the Department of Quality and Patient Safety (QPS), contributing to the collection ... efforts will be central to hospital regulatory compliance and quality assurance . The Program Administrator will work...position. + Excellent attention to detail skills. + Exceptional customer service skills and the ability to… more
- Robert Half Technology (Boston, MA)
- Description We are looking for an experienced Quality Assurance Analyst to join our team in Boston, Massachusetts. In this role, you will play a critical part in ... and outcomes. * Proactively identify testing gaps and implement solutions to enhance quality assurance processes. * Ensure all software meets functional and… more
- National Safety Council (Boston, MA)
- …Instructor Service Specialist is assigned classes state-wide to conduct quality assurance monitoring. Observe and document instructor activities covertly ... Impairment We are currently looking for a Program Delivery Quality Assurance Monitor to join us in...and Powerpoint + At least 2 years of relevant customer service or call center experience preferred… more
- Needham Bank (Wellesley, MA)
- Job Descriptions: The Operational Assurance Analyst will assist in executing quality assurance reviews to provide oversight and monitoring of high-risk ... practices. + Desire to continuously learn and improve. + Customer service oriented and problem-solving skills. +...2+ years' experience in a risk, audit, BSA, or quality assurance function; experience in financial institutions… more
- Cardinal Health (Boston, MA)
- …experience, preferred. + Adverse Event reporting experience strongly preferred. + Strong customer service / quality background experience. + Excellent verbal ... industry regulations. Tracks and reports any trends from the customer experience that can be improved or celebrated. +...prioritization and leadership skills. + High regard for superior quality of service . + Ability to prioritize… more
- Point32Health (Canton, MA)
- …not-for-profit health and well-being organization dedicated to delivering high- quality , affordable healthcare. Serving nearly 2 million members, Point32Health ... all of our colleagues, which helps us to provide service with empathy and better understand and meet the...with business organizations and other IT groups to ensure quality solutions are delivered within project timelines. + Engage… more
- CVS Health (Hyannis, MA)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...differentiate CVS from competitors **Primary** **Job Duties & Responsibilities:** ** Customer Service ** + Greet each customer… more
