- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …+ Experience with project administration and meeting multiple deadlines + Experience in customer service quality and/or help desk + Strong organization ... administration of the quality monitoring program and quality assurance escalations for Service Delivery/Contact Centers.... management program or training team + Experience with customer service applications + Experience with metrics… more
- American Airlines (Boston, MA)
- …board! **Why you'll love this job** + American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their experience, knowledge, ... operational excellence while keeping a safety-conscious environment that promotes end-to-end exceptional customer service , resulting in employee and customer … more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …code rejects, issue follow up and resolution as requested. + Researches and analyzes customer service issues to provide information and solutions in a timely ... or GED. + 2-5 years or related experience in Customer Service or public relations. **Other Job...courteously with the public. + Strong commitment to providing quality service . + Strong attention to detail… more
- Walgreens (Clinton, MA)
- …questions to ensure a positive customer experience. + Models and shares customer service best practices with all team members to deliver a distinctive ... and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen...knowledge of store systems and store equipment. + Provides customer service in the photo area, including… more
- WATTS (North Andover, MA)
- …and we have a dynamic future ahead. Scope of Position The role of Customer Service Representative II involves the day-to-day management of all client ... + 3+ years of experience in a high volume customer service department + Experience with order...team-oriented and supportive. Employees here genuinely care about the quality of their work, and about each other. Our… more
- WATTS (North Andover, MA)
- …future ahead. The Customer Experience Manager will work closely with the Customer Service teams across all Watts brand platforms to streamline business ... RESPONSIBILITIES AND DUTIES: + Lead and develop a high-performing Customer Service team, fostering a culture of...team-oriented and supportive. Employees here genuinely care about the quality of their work, and about each other. Our… more
- ThermoFisher Scientific (Cambridge, MA)
- …including Adherence and Quality **Non-Negotiable Hiring Criteria:** + 2 years customer service experience in an ACD environment. + Innovative and creative ... business. Our Customer Care Colleagues provide outstanding customer service , work in a fast-paced environment...credits and returns accurately and timely. + Follows established service quality standards and meets established processing… more
- Cadrex (Agawam, MA)
- Customer Service Representative III Agawam, MA (http://maps.google.com/maps?q=59+Gen+Creighton+West+Abrams+D+Agawam+MA+USA+01001) Job Type Full-time Description ... OVERVIEW Cadrex is searching for a Customer Service Representative II who will be...fractions, and decimals ? + Attention to detail and quality EDUCATION + High School Diploma LOCATION + Onsite… more
- Guardian Life (Pittsfield, MA)
- Are you passionate about customer service and looking to build a long-lasting career in the insurance industry? Look no further! We invite you to join us at ... journey towards a rewarding and fulfilling career as a ** Customer Service Representative** . We look forward...or loan payment related matters, assist clients with making policy changes including updates to address of record, listed… more
- The Cigna Group (Newburyport, MA)
- ** Customer Service Representative - Customer Response Team - Freedom Fertility** **This is a permanent work from home position, unless already working onsite ... dreams of having a family come true! As a ** Customer Service Representative - Customer ...management skills + Strong attention to detail, accuracy, and quality . + Excellent communication skills; written and verbal. +… more
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