• Commonwealth Care Alliance (Boston, MA)
    011520 CCA- Customer Service The Member Services Department provides a single point of contact for questions, problem solving, and access to care, for members and ... all those involved in CCA members' care. The Member Service Representative (MSR) is responsible to provide...who are able to solve problems while delivering outstanding customer service to our members. Individuals who… more
    DirectEmployers Association (09/27/25)
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  • Commonwealth Care Alliance (Springfield, MA)
    …of CCA's patients incorporates the care of individuals with significant medical, behavioral , and social complexities that require intensive care management and care ... and care coordination for the most complex medical and behavioral health patients. The CHW participates in aiding the...and community supports + Engages with community agencies and service providers to build relationships to support patients +… more
    DirectEmployers Association (10/07/25)
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  • Customer Service

    CVS Health (Boston, MA)
    …**Position Summary** CVS/Aetna has an opportunity available for a full-time ** Customer Service Representative ** on the Behavioral Health team. This role ... to care, claims understanding and resolution, and education on virtual resources. The Customer Service Representative guides the member through their… more
    CVS Health (10/21/25)
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  • Customer Service

    Highmark Health (Boston, MA)
    …of the issue at hand. + Works independently of support from a senior customer service representative , frequently utilizing the knowledge center, answering ... confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned....job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of… more
    Highmark Health (10/21/25)
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  • Pharmacy Technician Representative

    The Cigna Group (Newburyport, MA)
    …more about their medical history and challenges with fertility. This is not your average customer service job - you'll work for a company that truly cares about ... Job Description **Pharmacy Technician Representative - Customer Response Team -...+ High School Diploma or GED required + Excellent customer service , organization and time management skills… more
    The Cigna Group (10/15/25)
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  • Member Service Representative

    Commonwealth Care Alliance (Boston, MA)
    011520 CCA- Customer Service The Member Services Department provides a single point of contact for questions, problem solving, and access to care, for members and ... all those involved in CCA members' care. The Member Service Representative (MSR) is responsible to provide...who are able to solve problems while delivering outstanding customer service to our members. Individuals who… more
    Commonwealth Care Alliance (09/27/25)
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  • Patient Access Representative 40 Hour Days

    Beth Israel Lahey Health (Gloucester, MA)
    …and efficiently. Preferred Qualifications & Skills: . Call Center and/or telephone customer service experience . Strong typing skills 40+wpm. Knowledge of ... to the patients and the communities we proudly serve. The Patient Access Representative ensures that the patient experience in accessing healthcare at BILH is… more
    Beth Israel Lahey Health (10/22/25)
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  • Patient Experience Representative I-…

    Children's Hospital Boston (Boston, MA)
    …requiring basic knowledge of programs and services. Provides positive and effective customer service that supports departmental and hospital operations. Key ... Responsibilities: + Provides positive and effective customer service to patients, families, and visitors, responding to routine inquiries and involving… more
    Children's Hospital Boston (10/18/25)
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  • Lead Patient Experience Representative

    Children's Hospital Boston (Boston, MA)
    …functions requiring in-depth knowledge of programs and services. Key responsibilities Customer Service : + Provides positive and effective customer ... + Excellent interpersonal skills, collaboration, teamwork, and communication + Strong customer service experience required Schedule: M-F, 100% Onsite This… more
    Children's Hospital Boston (10/17/25)
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  • Patient Access Representative , Evenings

    Beth Israel Lahey Health (Milton, MA)
    …and efficiently.** **Preferred Qualifications & Skills:** **. Call Center and/or telephone customer service experience . Strong typing skills 40+wpm. Knowledge ... Rotating Weekend coverage (every-other Saturday and Sunday). The Patient Access Representative ensures that the patient experience in accessing healthcare at BILH… more
    Beth Israel Lahey Health (10/11/25)
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