- Under Armour, Inc. (Boston, MA)
- Customer Service Systems Ops Analyst ** Customer Service Systems Ops Analyst** **Values & Innovation** At Under Armour, we are committed ... Career Site Here. (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte\_company=ua&\_s.crb=aNMP8gWoYkBDFn%252bz2BldysgcgQHZpVs6tHzE9smSuXE%253d) **Purpose of Role** The Customer Service Systems Operations… more
- Verint Systems, Inc. (Boston, MA)
- At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations discover opportunities previously only scarcely ... of Job Function:** As a Problem Manager - Cloud Ops & SRE within Verint's Cloud Operations team, you...Operations team, you will be a key driver of service reliability and continuous improvement. This role is central… more
- Baystate Health (Palmer, MA)
- …**Required Work Experience:** **1)** None **Preferred Work Experience:** **1)** 0-3 years Customer Service or Telephone 2) Operator experience **Skills and ... on requests **11)** BFMC-Trained to monitor Safelinc and Premises systems on 1st & 2nd shift and report issues...or negative comments. Complies with office guidelines. Provide outstanding customer service to internal and external customers… more
- Clean Harbors (Norwell, MA)
- …Responsible for providing employee training and development. + Providing and maintaining excellent customer service and satisfaction. + QA/ QC on all ongoing ... air, water, and soil. + Accurately log information from client interactions into ALERT systems ; update in a timely and accurate manner so that clients can track… more
- Teradyne (North Reading, MA)
- …supply base-driving innovation, manufacturability, cost and quality across complex electromechanical systems . As a senior member of our Supply Line Engineering team, ... who share our passion and determination. Our commitment to customer success drives us to go the extra mile....form. In addition, you may also contact the HR Service Center at ### or contact them at ###@teradyne.com… more
- Amazon (North Reading, MA)
- …entire products' lifecycle (from product development, to deployment, to support & service ), embodying Amazon's leadership principle: Customer Obsession. We raise ... Packaging Customer Experience Org. In the position of Deployment Systems Engineer role, you will be tasked with collaborating with multiple stakeholders… more
- The Hertz Corporation (Boston, MA)
- …+ Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and ... and opportunities + Design, test, and iterate on new customer experience concepts in collaboration with Ops ...to executives and connecting with frontline operators alike + Systems thinker with the ability to balance customer… more
- Manulife (Boston, MA)
- …Managed Accounts & Co-Investment Structures. The AVP will create and deliver exceptional customer service and operations in line with the organization's mission, ... Front Office, Portfolio Management, and provide value-added services + Ensure that MIMPM Ops is involved in the new client gating process and reviews/provides input… more
- Diversified (Boston, MA)
- …basic to advanced networking skills. + Good verbal communication skills and good customer service skills + Ability to diagnose, troubleshoot and resolve ... with design teams to ensure all client rooms and systems are operating in an optimum fashion. + Troubleshoot...securing return authorizations, complete repair functions required to resolve customer issues) + Leverage service ticket system… more
- IBM (Cambridge, MA)
- …We are looking for a seasoned IBM Associate Partner - SAP AI-Enabled Testing-as-a- Service Architect to join our team and lead the practice in developing and ... will possess extensive knowledge of SAP solutions, AI technologies, and Testing-as-a- Service (TaaS) methodologies, enabling us to deliver innovative, efficient, and… more