- allego (Waltham, MA)
- As an Allego Customer Success Implementation Manager , you will be at the forefront of our customer journey, playing a pivotal role in ensuring the ... a seasoned project manager with a strong customer -centric mindset and the ability to navigate implementation...launch that positions them for long term adoption and success , and smooth transition to the post- implementation … more
- Wolters Kluwer (Waltham, MA)
- …act on the approach, deployment and performance optimization efforts under the direction of Customer Success Management and Sales to ensure that customer ... customer trainings and onboarding activities + Coordinate with Engagement Manager to execute supporting implementation activities + Project Consulting and… more
- EBSCO Information Services (Boston, MA)
- …technical implementation process for EBSCO Clinical Decisions products Working with the Customer Success Manager and understanding the overall success ... and budgets to ensure project milestones are met. Consult Customer Success Manager on key...Technical Implementation team, closely collaborating with Sales, Customer Success , Marketing, Product Management, and Product… more
- Manulife (Boston, MA)
- …Retirement business, while maintaining our reputation for service excellence. The **Plan Implementation Manager (PIM** ) will apply their knowledge, experience, ... and operational controls to support and deliver a best-in-class customer and internal user experience. The PIM is accountable...1 - 3 years of experience as a Plan Implementation Manager or a similar role. +… more
- SAP (Burlington, MA)
- …program designed for talent who are early in their career. **Who You'll Become** The Customer Success Manager (CSM) works directly with customers to guide ... lifecycle, from deal signature through system provisioning, monitoring implementation progress, and business case achievement. The CSM is...Do** As a CSM within the SAP Academy for Customer Success , you will be responsible to:… more
- Amazon (Boston, MA)
- …to identify emerging needs and trends in enterprise AI adoption * Analyze implementation data, customer feedback, and success metrics to continuously ... Description We're seeking aTechnical Program Manager to join our Amazon Web Services Generative...years. We're structured with a delivery arm that executes customer implementations and a solutions arm that creates consistent… more
- MongoDB (Boston, MA)
- …and Toyota, trust MongoDB to build next-generation, AI-powered applications. Individuals in the Customer Success Manager role have a passion for technology ... will have** + 9+ years experience working in a Customer Success , Account Management, Client Services or...an application team devise a custom MongoDB solution or implementation for their critical application, no day is the… more
- Lumeris (MA)
- …'s AI-powered healthcare solutions. + **First Client Leadership** : Serve as the lead Customer Success Manager for the first clients, ensuring their ... engagement and account growth. + Lead and grow the Customer Success Manager team, ensuring...with internal teams such as Product, Enablement, and Technical Implementation to drive customer success … more
- Sprinklr (MA)
- …more about our culture here: The Sprinklr Way. **Job Description** The **Technical Success Manager (TSM) - Service** owns the strategic technical relationship ... Sprinklr is a leading enterprise software company for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management… more
- Manulife (Boston, MA)
- …opportunity is an individual contributor position and contributes to the overall success of Manulife Retirement John Hancock by primarily managing the onboarding of ... focus on executing the requirements, testing finalization, and transition of implementation payrolls and payroll changes to the payroll technology infrastructure and… more
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