• Customer Success

    allego (Waltham, MA)
    As an Allego Customer Success Implementation Manager , you will be at the forefront of our customer journey, playing a pivotal role in ensuring the ... a seasoned project manager with a strong customer -centric mindset and the ability to navigate implementation...launch that positions them for long term adoption and success , and smooth transition to the post- implementation more
    allego (05/23/25)
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  • Implementation Manager

    Ganymede (Cambridge, MA)
    …to advance science is through better software and data connectivity. As an Implementation Manager at Ganymede, you'll spearhead our complex implementations with ... Assessment: Identify and own potential risks and issues that may impact implementation timelines or project success , develop mitigation strategies, and… more
    Ganymede (03/11/25)
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  • Services Implementation Manager

    ReSound (Boston, MA)
    …to senior leadership and cross-functional partners. + Support smooth handoffs from implementation to support and customer success teams. **What ... that truly make the world look and sound better.** We're seeking a **Services Implementation Manager ** to execute the rollout of new post-sales service offerings… more
    ReSound (05/22/25)
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  • Customer Success Manager

    allego (Waltham, MA)
    Allego's curious and self-driven Customer Success Managers have a direct impact on Allego's growth. As a CSM, you are ultimately responsible for the high touch, ... success as if it is your own! Our Customer Success team is collaborative, energizing, and...in a fast-paced SaaS client services role, including new customer implementation , onboarding, and ongoing relationship management… more
    allego (04/04/25)
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  • Customer Success Manager

    Trellix (Boston, MA)
    **_Job Title:_** Customer Success Manager **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of cybersecurity and soulful ... More at https://www.trellix.com/ . **_Role Overview:_** Job Description Summary Customer Success Manager (CSM) is... Manager (CSM) is responsible for driving customer loyalty, adoption, and successful implementation of… more
    Trellix (05/21/25)
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  • Success Program Manager

    Sprinklr (MA)
    …customers, navigating ambiguity, de-risking challenges, and driving alignment across Sales, Product, Implementation , Support, and Customer Success . + **Shape ... value of their investment in Sprinklr by driving seamless implementation , adoption, and long-term success . **What You'll...long-term success . **What You'll Do:** As the ** Success Program Manager ** , you will lead… more
    Sprinklr (04/15/25)
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  • Sr. Technical Success Manager

    Sprinklr (MA)
    …more about our culture here: The Sprinklr Way. **Job Description** The **Technical Success Manager (TSM) - Service** owns the strategic technical relationship ... Sprinklr is a leading enterprise software company for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management… more
    Sprinklr (03/07/25)
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  • System Implementation Specialist - Public…

    Public Consulting Group (Boston, MA)
    Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human ... Responsibilities** We are currently seeking the services of a full-time Implementation Specialist to support our Software System Integration and modernization… more
    Public Consulting Group (03/11/25)
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  • Customer Experience Measurement…

    Point32Health (Canton, MA)
    …leading two heavily regulated annual survey programs and strategic improvement initiatives. The Customer Experience Program Manager is key role on the enterprise ... Customer Experience team and is responsible for development, implementation and management of improvement initiatives associated with multiple lines of business.… more
    Point32Health (04/08/25)
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  • Senior Director, Salesforce Delivery…

    EPAM Systems (Boston, MA)
    …Req.#550050164 **\#LI-DNI** **Responsibilities** + Lead, mentor, and manage a team of customer success professionals, project managers, and other PMO staff + ... how to collaborate across many stakeholders in the construct of delivering overall success for the customer + Develop effective relationships with key internal… more
    EPAM Systems (04/04/25)
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