- allego (Waltham, MA)
- As an Allego Customer Success Implementation Manager , you will be at the forefront of our customer journey, playing a pivotal role in ensuring the ... a seasoned project manager with a strong customer -centric mindset and the ability to navigate implementation...launch that positions them for long term adoption and success , and smooth transition to the post- implementation … more
- EBSCO Information Services (Boston, MA)
- …technical implementation process for EBSCO Clinical Decisions products Working with the Customer Success Manager and understanding the overall success ... and budgets to ensure project milestones are met. Consult Customer Success Manager on key...Technical Implementation team, closely collaborating with Sales, Customer Success , Marketing, Product Management, and Product… more
- American Tower (Woburn, MA)
- …engineering, QA, and business stakeholders. + Collaborate with marketing, sales, and customer success teams to define value propositions, pricing models, and ... **The Team** We are seeking a strategic and execution-focused Senior Manager of Product Management & Implementation to join American Tower's Business Enablement… more
- Manulife (Boston, MA)
- …Retirement business, while maintaining our reputation for service excellence. The **Plan Implementation Manager (PIM** ) will apply their knowledge, experience, ... and operational controls to support and deliver a best-in-class customer and internal user experience. The PIM is accountable...1 - 3 years of experience as a Plan Implementation Manager or a similar role. +… more
- SAP (Burlington, MA)
- …program designed for talent who are early in their career. **Who You'll Become** The Customer Success Manager (CSM) works directly with customers to guide ... lifecycle, from deal signature through system provisioning, monitoring implementation progress, and business case achievement. The CSM is...Do** As a CSM within the SAP Academy for Customer Success , you will be responsible to:… more
- Amazon (Boston, MA)
- …to identify emerging needs and trends in enterprise AI adoption * Analyze implementation data, customer feedback, and success metrics to continuously ... Description We're seeking aTechnical Program Manager to join our Amazon Web Services Generative...years. We're structured with a delivery arm that executes customer implementations and a solutions arm that creates consistent… more
- Acxiom (Boston, MA)
- The Expert Consultant - Solution Customer Success Manager for Adobe Workfront (Adobe Practice) will serve as the primary advocate for client success , ... work, and measurement templates and tools **QUALIFICATIONS** Required + 2-4 years of Customer Success or Account Management experience in client-facing roles in… more
- MongoDB (Boston, MA)
- …and Toyota, trust MongoDB to build next-generation, AI-powered applications. Individuals in the Customer Success Manager role have a passion for technology ... will have** + 9+ years experience working in a Customer Success , Account Management, Client Services or...an application team devise a custom MongoDB solution or implementation for their critical application, no day is the… more
- Cornerstone onDemand (Boston, MA)
- **Summary:** The Delivery Success Manager (DSM) is responsible for ensuring the quality and successful delivery of services by our extended network of service ... expertise, project management skills, and a proactive approach to ensuring customer success through our partner ecosystem. **Responsibilities:** **Engagement &… more
- Sharecare (Boston, MA)
- …includes addition of services for Child accounts + Improve and maintain the implementation process and ensure consistency and success of implementations + Ensure ... skills are essential + Able to set priorities, influence others, and manage customer expectations + Demonstrated success in customer relationship management… more