- Citizens (Waltham, MA)
- …Ability to effectively ask questions and identify needs to improve the customer relationship Proven success with building relationships, and recommending and ... understand what might be a good fit for a customer now, may not be 6 months from now....accelerates the interview process, moving qualified candidates to hiring manager interview fast. Preferred skills/experience 1 year cash handling… more
- Oracle (Boston, MA)
- **Job Description** The Oracle Health Customer Success Manager is responsible for overseeing an assigned portfolio of Oracle Health customer accounts ... customer satisfaction, service level attainment and incremental revenue growth. The Customer Success Manager oversees customer experience through the … more
- Applause (MA)
- …for global innovators like Google, Microsoft, PayPal, Starbucks, Vodafone, and BMW. As a Customer Success Manager you will work with our growing list ... Delivery, Finance and Product Marketing will be key in building the Customer Success team, with the goal of owning the post-sale strategy. Key Responsibilities:… more
- SHI (Boston, MA)
- …you need to thrive - in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention and growth of SHI's ... Cisco Support Services & Software business. The Customer Success Manager will work closely with SHI sellers and build Cisco seller relationships as well as… more
- MongoDB (Boston, MA)
- Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges. We are looking for ... **Our ideal candidate will have** + 7+ years experience working in Customer Success , Account Management, Client Services or other similarly customer -centric… more
- Proofpoint (Boston, MA)
- …motivated individual to join our growing field services team. The mission of the Senior Customer Success Manager is to ensure that our customers realize the ... customer experience. **Your Day to Day** + Drive high levels of customer success through post sales customer engagements, maintaining a strong sense of… more
- Validity (Boston, MA)
- About the Role As an Associate Customer Success Manager (ACSM) at Validity, you are responsible for creating and nurturing relationships with a set of ... optimize their success with Validity's tools and services. The Customer Success team plays an important role in driving client engagement while supporting… more
- JPMorgan Chase (Boston, MA)
- …the customer journey by turning product insights into meaningful relationships. As a Customer Success Manager in Client Services, you will be a core ... and skills** + 5+ years of experience or equivalent expertise in customer success roles in product or technology. + Demonstrated ability to influence product… more
- Wolters Kluwer (Waltham, MA)
- …days a month in the office (see locations listed on the posting) **OVERVIEW** The Customer Success Engagement Manager plays a high-impact role in managing ... needs + Win support for process and performance improvement plans related to customer success , product development, and service improvements based on strategic… more
- ISC2 (Boston, MA)
- …and connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving ... in related field preferred, or equivalent work experience + 5+ years in Customer Success , Account Management, Training Delivery Coordination, or similar role… more
